Operations Executive, Inbound Tours

Job role:

Location:

Company overview:

28 years in Business

Role Overview

Inbound Tour Operations Executive- Client Servicing

Key Responsibilities:

• Handle inbound travel queries from international B2B partners and respond with prompt, professional communication
• Design customized itineraries and travel proposals based on client requirements and budgets
• Prepare accurate costings and quotations, ensuring competitiveness and profitability
• Coordinate bookings with hotels, transporters, guides, and other service providers across destinations
• Issue service vouchers, confirmations, and travel documentation in a timely manner.
• Provide on-ground support and troubleshooting for live bookings and ongoing tours.
• Stay updated with destination knowledge, new experiences, and product developments.

Required Skills & Experience:

• 4 to 8 years

  of experience in inbound tour operations, preferably with a Destination Management Company (DMC)
• Strong understanding of key destinations across

  Indian Subcontinent, Middle East and Egypt

• Proven experience in

  itinerary planning, costing, and operations coordination

• Excellent

  verbal and written communication skills

  in English; additional languages are a plus
• Proficiency in

  MS Office (Word, Excel, Outlook)

  and familiarity with tour planning/reservation systems
• Ability to

  multi-task, prioritize

  , and work efficiently in a fast-paced, deadline-driven environment
• Strong

  problem-solving skills

  and a customer-first approach.

Why Join Us:

• Work with leading international travel brands
• Be part of a reputed, long-standing DMC
• Exposure to multi-country programs
• Training, FAM trips, and growth opportunities
• Friendly work culture, flexibility, health benefits, and recognition.