Tour Operation Executive

Job Summary:

The Tour Operations Executive is responsible for planning, coordinating, and executing travel and tour arrangements efficiently. The role involves handling end-to-end operations including itinerary preparation, bookings, vendor coordination, client communication, and ensuring smooth execution of tours and travel services.

Key Responsibilities:

• Coordinate and manage all operational aspects of tours and travel itineraries.
• Handle bookings for hotels, transport, guides, and other ground services.
• Liaise with travel partners, suppliers, and vendors to ensure quality service and timely confirmations.
• Maintain updated records of client bookings, vouchers, and invoices.
• Communicate with clients regarding travel plans, logistics, and service updates.
• Monitor tour progress to ensure client satisfaction and address issues promptly.
• Work closely with the sales team to support pre-tour arrangements and post-tour feedback.
• Ensure compliance with company policies, quality standards, and travel regulations.
• Assist in preparing reports, costing sheets, and other operational documentation.

Skills and Competencies:

• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, Outlook) and travel booking tools.
• Attention to detail and problem-solving attitude.
• Ability to work under pressure and meet deadlines.

Qualifications and Experience:

• Bachelor’s degree
• 1–3 years of experience in tour operations or travel management.
• Knowledge of domestic and international destinations, itineraries, and suppliers.
• Experience in handling FITs, groups, and corporate clients (preferred).

Working Conditions:

• Office-based role with occasional fieldwork or travel for tours, inspections, or meetings.
• Flexible to work extended hours during peak season.

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Paid sick time

Work Location: In person