362 Topology Jobs - Page 12

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position: Technical Support Engineer – Security Role: Customer Focused Technical Support (CFTS) Engineer –Security Products and Technologies Location: Bangalore The Technical Support Engineer reports into the Global Services (GS) division of Juniper Networks, specifically as part of a comprehensive Juniper Technical Assistance Center (JTAC). JTAC challenges the status quo to provide multi-tiered services to Juniper’s top-tier customers worldwide – customers who test the traditional bounds of what can be done. In order to do this, Juniper’s premier customers increasingly rely on experts like the Technical Support Engineer by purchasing advanced service contracts in order to gain access to dedicated teams of highly competent, technically astute and network aware senior engineers in an organization known as Customer Focused Technical Support (CFTS). In short – our most expert customers can’t do what they do without a designated team of senior engineers. And that’s you -- with in-depth product knowledge (switching, routing and/or security) and highly focused troubleshooting skills relevant to a customer’s particular network. To meet the challenge, you need extensive experience supporting large-scale networks; as well as broad product knowledge in anyone of routing, switching or security (firewalls) , SDN domains. Your ability to troubleshoot product problems; diagnose critical and complex network issues; and learn your customer’s infrastructure and technologies; are what bring you applause, success and thanks in the Support organization. In this position, your primary role is one of “break/fix”, where your mastery of in-depth diagnostics quickly brings network assets back online and heads off future problems. As one tool, you replicate customers’ problems in Juniper’s state-of-the-art lab environment to determine the root cause, verify a fix, and recommend a solution. Key Responsibilities : Become the dedicated focal technical support contact and handle high priority issues for a limited number of Advanced Services customers, on specific Juniper Networks Routing products ( SRX High end and Low end series , Virtual SRX ) Gain in-depth knowledge of the Juniper infrastructure and technologies that are present in assigned customer’s network profile; including their network topology, features, configurations, and service history, which results in faster resolution. Take ownership of high priority or sensitive customer issues, Isolate Juniper product issues at network/hardware/software level, ensure prompt service restoration and resolution to the customer’s satisfaction, by using a systematic problem-solving approach. Replicate customer environments and issues in lab and work closely with Juniper Engineering team in providing bug fixes on software issues reported by customer. Work closely with other Global Services(GS) teams to ensure knowledge share of the customer’s networks, issues and solutions. Keep GS management informed of all sensitive issues Provide necessary support to the Service Managers for high profile technical escalations , Involvement in conference calls and/or face to face customer account meetings to discuss technical escalations. Develop and maintain skills in his/her core products and technologies and highlight any need for training as the customers networks evolve. Work with various technical teams within Juniper Networks regarding new products and feature improvements for reliability, availability, and serviceability. Contribute to technical documentation (White Papers, FAQs, Solutions) for internal and/or external use. Develop a “Can-Do” attitude and suggest ways to improve the team performance and increase customer’s satisfaction. This is an individual contributor role. There can be rotational weekend coverages to support customers. Minimum Qualifications: The candidate will have achieved a level of higher education (Bachelor or master’s degree in electrical engineering, computer science or equivalent) Atleast 5 years of working experience in the networking domain, [e.g. 3] of these years of which would be spent supporting large IP networks Solid working experience in most of the following : IP Networking basics: TCP/IP, Subnetting, IP Packet flow, OSI layers Security Technologies : VPNs, IPSec, GRE, SSL/SSH , QoS, DES, 3DES, MD5, SHA, PKI , Various Denial of Service attacks, SYN flood , Replay attacks Concepts of Stateful packet inceptions, Application of Firewalls, access/perimeter control, vulnerability management and intrusion detection Other protocols: NAT , OSPF , BGP , Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, ARP, LACP , High availability (Clustering) and Gateway redundancy protocols (VRRP) Working experience with traffic generators and network protocols analysis tools Strong problem-solving and troubleshooting skills, applicable to large and complex network scenarios Strong customer management and customer service skills Excellent communication and presentation skills Language skills: English (fluent – verbal and written), Diplomacy and good customer facing skills to understand and effectively address sensitive customer situations Preferred Qualifications: Candidates with experience and certifications in Juniper Products like MX, PTX, QFX, EX, SRX, Contrail will be given preference JNCIE/CCIE lab or other security product certified personnel would have a distinct advantage Working experience with Operating System architectures (•nix , FreeBSD) , Virtualization, Hardware (CPU, memory, controller (and so on types), Scripting languages (TCL, Perl, Ansible, Puppet, C , C++), Service daemons (DHCP, DNS, TACACS, Radius) Personal Traits: Customer Centric Team Player Problem-solving mindset Action attitude Other Information [regional specific]: Relocation is available for this position Travel requirements for the position less than 10% About Juniper Networks Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. The company serves customers and partners worldwide. Additional information can be found at www.juniper.net Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, colour, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Manager Job Description & Summary A career within…. A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. Responsibilities - Experience in designing and implementing the ELT architecture to build data warehouse including source-to-staging, staging-to-target mapping design Experience in Configuring Master Repository, Work Repository, Projects, Models, Sources, Targets, Packages, Knowledge Modules, Mappings, Scenarios, Load plans, and Metadata. Experience in creating database connections, physical and logical schema using the Topology Manager Experience in creation of packages, construction of data warehouse and data marts, and synchronization using ODI Experience in architecting data-related solutions, developing data warehouses, developing ELT/ETL jobs, Performance tuning and identifying bottlenecks in the process flow. Experience using Dimensional Data modeling, Star Schema modeling, Snow-Flake modeling, - Experience using Normalization, Fact and Dimensions Tables, Physical and Logical Data Modeling. Having Good Knowledge in Oracle cloud services and Database options. Strong Oracle SQL expertise using tools such as SQL Developer - Understanding ERP modules is good to have Mandatory Skill Sets ODI, OAC Preferred Skill Sets ODI, OAC Years Of Experience Required 8 - 10 Education Qualification B.Tech / M.Tech / MBA / MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Master of Engineering, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Oracle Data Integrator (ODI) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Data Analytics, Business Intelligence and Reporting Tools (BIRT), Business Intelligence Development Studio, Communication, Competitive Advantage, Continuous Process Improvement, Creativity, Data Analysis and Interpretation, Data Architecture, Database Management System (DBMS), Data Collection, Data Pipeline, Data Quality, Data Science, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Industry Trend Analysis {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Job Description As a Senior Verification Specialist, you will be guiding the team members and also design, implement, and execute integration, verification, and automation test strategies for Nokia’s Serving GPRS Support Node (SGSN)/Mobility Management Entity (MME) / Access & Mobility Management Function (AMF) product to ensure high-quality releases. Your job scope will include facilitating testbed topology changes to reflect customer deployment profiles and enable successful product testing. You are expected to develop and utilize the existing tools and techniques to verify new product features. How You Will Contribute And What You Will Learn Design, implement, and execute integration, verification, and automation test strategies for the NOKIA’s Serving GPRS Support Node (SGSN)/Mobility Management Entity (MME) / Access & Mobility Management Function (AMF) product (CMM), ensuring delivery of high-quality product releases. Assist in the implementation of changes to testbed topologies to assist the successful testing of product features and accurately reflect customer deployment profiles required to bring telecom products to the market. Utilize existing or will need to create new tools, techniques and strategies to verify the functionality of the newly introduced product features. Cooperate with technical experts to achieve the clear targets for the project. Key Skills And Experience You have: Bachelor's or Master's degree in Engineering or equivalent with 10+ years of Industry experience. Experience in scripting (Python or Bash) for test automation and Linux-based operating systems. Hands-on experience in 3GPP standards for 3G,4G, and 5G packet core networks. Experience in Continuous Integration/Delivery frameworks such as Jenkins and virtualization technologies (Kubernetes, OpenStack). Experience in Stress / Performance testing. It would be nice if you had: Understanding of Linux-based operating systems. Analytical, problem-solving solving and troubleshooting skills. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Show more Show less

Job Description As a Verification Specialist, you will be designing, implementing, and executing integration, verification, and automation test strategies for Nokia’s Serving GPRS Support Node (SGSN)/Mobility Management Entity (MME) / Access & Mobility Management Function (AMF) product to ensure high-quality releases. Your job scope will include facilitating testbed topology changes to reflect customer deployment profiles and enable successful product testing. You will be required to develop or utilize existing tools and techniques to verify new product features. How You Will Contribute And What You Will Learn Design, implement and execute integration, verification, and automation test strategies for the NOKIA’s Serving GPRS Support Node (SGSN)/Mobility Management Entity (MME) / Access & Mobility Management Function (AMF) product (CMM), ensuring delivery of high-quality product releases. Assist in the implementation of changes to testbed topologies to assist the successful testing of product features and accurately reflect customer deployment profiles required to bring telecom products to the market. Utilize existing or will need to create new tools, techniques and strategies to verify the functionality of the newly introduced product features. Cooperate with technical experts to achieve the clear targets for the project. Key Skills And Experience You have: 7+ years of Industry experience with B.E/B.Tech/M.Tech or equivalent degree. Experience in scripting (Python or Bash) for test automation. Understanding of 3GPP standards for 3G,4G, and 5G packet core networks. Experience in Continuous Integration/Delivery frameworks such as Jenkins and virtualization technologies (Kubernetes, OpenStack). Experience in Stress / Performance testing. It would be nice if you had: Understanding of Linux-based operating systems Analytical, problem-solving solving and troubleshooting skills. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Show more Show less

Job Description As a Verification Specialist, you will be designing, implementing, and executing integration, verification, and automation test strategies for Nokia’s Serving GPRS Support Node (SGSN)/Mobility Management Entity (MME) / Access & Mobility Management Function (AMF) product to ensure high-quality releases. Your job scope will include facilitating testbed topology changes to reflect customer deployment profiles and enable successful product testing. You will be required to develop or utilize existing tools and techniques to verify new product features. How You Will Contribute And What You Will Learn Design, implement and execute integration, verification, and automation test strategies for the NOKIA’s Serving GPRS Support Node (SGSN)/Mobility Management Entity (MME) / Access & Mobility Management Function (AMF) product (CMM), ensuring delivery of high-quality product releases. Assist in the implementation of changes to testbed topologies to assist the successful testing of product features and accurately reflect customer deployment profiles required to bring telecom products to the market. Utilize existing or will need to create new tools, techniques and strategies to verify the functionality of the newly introduced product features. Cooperate with technical experts to achieve the clear targets for the project. Key Skills And Experience You have: 7+ years of Industry experience with B.E/B.Tech/M.Tech or equivalent degree. Experience in scripting (Python or Bash) for test automation. Understanding of 3GPP standards for 3G,4G, and 5G packet core networks. Experience in Continuous Integration/Delivery frameworks such as Jenkins and virtualization technologies (Kubernetes, OpenStack). Experience in Stress / Performance testing. It would be nice if you had: Understanding of Linux-based operating systems. Analytical, problem-solving solving and troubleshooting skills. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Show more Show less

Location: IN - Hyderabad Telangana Goodyear Talent Acquisition Representative: Maria Monica Canding Sponsorship Available: No Relocation Assistance Available: No Primary Responsibilities Software Application Development: Design, develop, and implement custom solutions using the CATIA Customization Application Architecture (CAA) toolkit to meet specific engineering and design requirements. Utilize strong C++ programming skills to create robust and efficient software modules that seamlessly integrate with CATIA software. Optimize existing code and troubleshoot issues to ensure high performance and reliability. Integrate CATIA CAA development processes into a DevOps environment to streamline workflows and enhance overall project efficiency. Create and maintain detailed documentation for developed software modules, including design specifications, user manuals, and release notes. Requirement Analysis Work closely with end-users and stakeholders to gather and analyze software requirements, translating them into technical specifications for CATIA CAA development. Testing And Quality Assurance Develop and implement comprehensive testing plans to ensure the functionality, performance, and reliability of CATIA CAA solutions. Conduct thorough testing and debugging of software modules, addressing any issues promptly. Collaboration And Communication Collaborate with interdisciplinary teams, including mechanical engineers, designers, and software developers, to ensure seamless integration of CATIA CAA solutions into the overall project workflow. Provide regular updates on project progress and collaborate with team members to address challenges. Desired Skills And Abilities Knowledge of 3D modeling concepts and practices, particularly within the CATIA environment. Solid understanding of geometry, topology, and mathematics, with the ability to apply these principles to solve complex engineering and design challenges. Proficiency in Git version control tools, with a strong understanding of git flow, branching, merging, and repository management. Experience with continuous integration and deployment (CI/CD) pipelines like Jenkins and GitHub Actions. Strong problem-solving skills with the ability to troubleshoot and resolve issues in a timely manner Proactive mindset towards staying updated on industry trends and emerging technologies in CATIA development, Git, and DevOps. Nice to have Familiarity in Python, Visual Basic for Applications (VBA) for CATIA automation and customization, .NET framework and C# programming. Batch and shell scripting for Windows and Unix/Linux environments. Familiarity with other CAD tools beyond CATIA, such as SolidWorks, AutoCAD, Creo or Siemens NX. Familiarity with PLM tools such as SMARTEAM, Enovia, Siemens Teamcenter, PTC Windchill, or others. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law. Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate Show more Show less

Job Purpose Seeking a Senior SQL Developer to join our data team in analyzing, developing SSIS projects, custom reports and work closely with the team on any SQL issues. This is an excellent opportunity for an ambitious and agile person looking to grow and learn in a very fast paced environment Duties And Responsibilities Develop SSIS projects to handle ETL, transmission, encryption, and archiving of files received and generated. SQL Database Tuning and Performance Design, develop, and maintain database tables, stored procedures, and supporting objects. Build and support operational reports for company and clients. Work with data team to provide operational support, resolve recurring problems. Document database topology, architecture, processes and procedures. Develop SQL queries and support ad hoc requests for data. Assist with capacity planning and resource expansion through data aggregation and analysis. Work with project managers to ensure that reports and metrics identify business needs and opportunities for process improvement. Identify inefficiencies in the database platform and provide solutions to the management. Use problem-solving skills to assist in resolution of business problems. Develop analytical skills to resolve technical problems. Identify root causes for problems and propose solutions to prevent recurring. Qualifications Requires a four-year degree in Computer Science/Information Technology Minimum five years working as a Database engineer or a related role. Minimum of three years SSIS experience Minimum of two years’ experience with C# and\or VB.NET Thorough understanding of database structures, theories, principles, & practices. Ability to write & troubleshoot SQL code & design stored procedures, functions, tables, views, triggers, indexes, & constraints. Extensive knowledge of MS SQL Server 2012 or later Extensive knowledge with SSRS\SSIS\T-SQL Experience with C# and\or VB.NET. Technical knowledge of MS SQL Server internals with emphasis on query performance. Knowledge and know-how to troubleshoot potential issues; experience with best practices around database operations. Require ability to work independently with minimal supervision Ability to multi-task with several complex and demanding Projects Working Conditions Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress. Work Environment: The noise level in the work environment is usually minimal. Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law. Show more Show less

Job Description Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Career Level - IC3 Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Ideal Candidate Profile We are seeking a detail-oriented professional with a strong technical background, a proven track record in Site Reliability Engineering, and a passion for improving service reliability and performance. The ideal candidate should thrive in a fast-paced environment, excel in cross-functional team collaboration, and take a proactive approach to problem-solving and continuous improvement. My Oracle Support (MOS) My Oracle Support (MOS) is Oracle's Enterprise Support solution, and the MOS Development (Dev) team is responsible for creating and maintaining the My Oracle Support application. This includes both the customer-facing portal for external users and the employee-facing portal for internal support engineers. Additionally, the MOS Dev team manages the entire ecosystem that supports customer interactions and support processes. We work closely with Global Customer Support to understand business needs and ensure these requirements are integrated into MOS releases. Who are we looking for? As a Site Reliability Engineer (SRE) for My Oracle Support, you will play a key role in the development, implementation, and maintenance of our support solution. We're looking for someone who excels in: Key Responsibilities and Skills: Cloud Experience: Knowledge of cloud environments (Oracle Cloud Infrastructure (OCI), AWS, Azure, GCP) including design, implementation, and troubleshooting Cloud Native Technologies: Understanding of cloud-native technologies such as Prometheus, Kubernetes, Helm, and container runtimes Kubernets knowledge and experience is critical Linux Proficiency Hands-on experience with Linux environments, troubleshooting, and testing changes via systemd and sysctl Demonstrate expertise in Linux-based systems and the ability to troubleshoot and resolve complex issues. Reliability and Performance: Ensure the reliability, performance, and security of My Oracle Support by proactively managing and optimizing the solution. Collaborative Problem-Solving: Work effectively with other professionals to maintain high standards and solve technical challenges. Communication: Strong verbal and written communication skills, capable of communicating effectively with technical and management staff during critical events. Interpersonal Skills: Ability to present ideas clearly in both business-friendly and user-friendly language. Strong team-oriented mindset. Self-Motivation: Highly self-motivated with a keen attention to detail. Troubleshooting: Ability to troubleshoot issues affecting large-scale service architectures and application stacks. Scripting/Programming: Proficiency in one or more scripting/programming languages (Python, Bash, Java, Ruby, Go). Development and Deployment: Collaborate with a skilled team to design, deploy, and enhance the My Oracle Support application. Technical Expertise: Demonstrate expertise in Linux-based systems and the ability to troubleshoot and resolve complex issues. Database Knowledge: Working knowledge of databases such as Oracle Database or MySQL, including the ability to write and design SQL queries. Configuration Management: Experience with tools like Puppet, Chef, or Ansible for configuration management and orchestration. Shift Flexibility: Ability to work as part of a global 24x7x365 DevOps team, including non-standard shifts, holidays, and weekends, on a rotational basis. Primary standard shift is US daytime. Agile Development: Experience in agile development using tools like Jira and Git. Analytical Skills: Strong analytical and problem-solving abilities with a customer service-focused approach. Task Management: Ability to prioritize and manage tasks effectively in a high-pressure environment. Career Level: IC3 Your role will be crucial in maintaining the high-quality support that My Oracle Support delivers to both internal and external users. We look forward to discussing our role with you. Career Level - IC3 Responsibilities Key Responsibilities: Understand and Manage Support Solutions: Gain a comprehensive understanding of the end-to-end configuration, technical dependencies, and behavior of Oracle's Enterprise support services. Maximize Service Availability: Strive to maximize service availability by enhancing the service during non-crisis periods and minimizing impact during crises. Focus on hardening the service to extend the time between service-impacting events. Identify Hardening Opportunities: Identify and address opportunities to improve service reliability, including enhancing monitoring coverage and recognizing actionable events that require intervention. Enhance SOPs: Develop and refine Standard Operating Procedures (SOPs) by creating documented responses to alerts. Automate these responses and integrate them with actionable events for streamlined incident management. Drive Major Incident Response: Actively participate in Major Incident bridges during critical service-impacting events to lead and coordinate effective service mitigation efforts Post-Mortems and Critical Repairs: Engage in Post Mortems and Critical Repair Items following service-impacting events to prevent recurrence and ensure continuous improvement Monitor and Improve: Understand and communicate the scale, capacity, security, and performance attributes and requirements of the service stack. Continuously work on improving telemetry, automation, and overall service reliability. Troubleshooting and Issue Resolution: Act as the ultimate escalation point for complex or critical issues, utilizing deep knowledge of service topology and dependencies to troubleshoot and define mitigations. Automation and Orchestration: Demonstrate a strong understanding of automation and orchestration principles to improve service availability, reduce time to mitigate issues, and enhance development velocity. Drive Continuous Improvement: Develop tools, drive down incident counts, reduce event severity, and minimize time to mitigate. Foster a “Site Up” culture and continuously review and enhance systems and methods to improve custo Technological Analysis: Contribute to the analysis and enhancement of MOS applications and internal tools, identifying and implementing durable solutions to complex challenges Collaborate with Development Teams: Partner with development teams to define and implement improvements in the support service architecture, ensuring that enhancements are aligned with overall goals. Articulate Technical Characteristics: Clearly communicate the technical characteristics of services and technology areas, guiding development teams in engineering and integrating advanced capabilities. Communication and Problem Solving: Employ excellent communication, technical analysis, and problem-solving skills to methodically address and resolve issues. Communicate clearly and professionally with internal stakeholders during high-priority situations, both in written and spoken forms. Team Development: Support the training and development of junior team members, sharing knowledge and best practices to foster growth within the team. Qualifications: Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant work experience may be considered in place of a degree Experience: 6 to 10 years of releveant industry experience experience Proven experience as a System Engineer, Software Engineer, or in a similar role, preferably with a focus on complex enterprise software solutions. Understanding of the Enterprise Cloud solutions and the ability to delve into complex services. Communication Skills: Excellent communication skills, analytical thinking, problem-solving capabilities, and attention to detail. Technical Skills: Proficiency in Linux-based systems, including administration, scripting, and troubleshooting. Judgment and Independence: Ability to handle varied and complex tasks independently, demonstrating sound judgment in decision-making. Monitoring and Performance: Knowledge of system monitoring tools, performance tuning, and capacity planning. Problem-Solving: Strong problem-solving abilities with a proven track record of analyzing and resolving complex technical issues. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Career Level - IC3 Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Company Qualcomm India Private Limited Job Area Engineering Group, Engineering Group > Hardware Engineering Responsibilities General Summary: Defining chip and macro level power domains System Level Power Modeling Mixed signal power analysis Power Island/Power Gating/Power Isolation Structural Low power design of level shifter and isolation cell topology and associated rules Architectural analysis and development of digital power optimization logic/circuits/SW Work with Power Management IC developers for power grid planning Creating detailed architecture and implementation documents Education Requirements Required: Bachelor's, Computer Engineering and/or Electrical Engineering Preferred: Master's, Computer Engineering and/or Electrical Engineering Work with cross-functional teams on SoC Power and architecture for mobile SoC ASICs. Skills/Experience At least 4-12 years of experience are required in the following areas: Low power intent concepts and languages (UPF or CPF) Power estimation and reduction tools (PowerArtist/PTPX,Calypto) Power dissipation and power savings techniques- Dynamic clock and voltage scaling Power analysis (Leakage and dynamic) and thermal impacts Power Software features for power optimization Voltage regulators including Buck and Low Drop out ASIC Power grids and PCB Power Distribution Networks Additional Skills In The Following Areas Are a Plus Mobile Baseband application processors chipset and power grid understanding UPF-based synthesis and implementation using Design Compiler Structural low power verification tools like CLP or MVRC Outstanding written and verbal communication skills Minimum Qualifications Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3074297 Show more Show less

ob Title: Network Administrator / Network Engineer (Cisco) Location: S-Vyasa University, RR Nagar, kengeri Employment Type: Full-Time Experience Required: 2–3 Years Industry: IT / EdTech / Corporate Job Summary: We are looking for a skilled and proactive Network Administrator / Network Engineer with 2–3 years of experience in managing and troubleshooting Cisco-based networks. The candidate will be responsible for maintaining the stability, integrity, and efficiency of our network infrastructure across multiple locations, ensuring seamless connectivity and uptime. Key Responsibilities: Configure, manage, and troubleshoot Cisco routers, switches, firewalls , and wireless controllers. Monitor network performance and ensure system availability and reliability. Perform network maintenance and system upgrades including service packs, patches, and security configurations. Manage LAN, WAN, and VPN connections, ensuring secure and efficient network operation. Collaborate with IT and classroom support teams to provide networking solutions for training labs and virtual classrooms. Ensure network security through firewalls, access controls, and regular audits. Maintain network documentation, including topology diagrams, configurations, and change logs. Respond to and resolve network support tickets in a timely manner. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 2–3 years of hands-on experience in Cisco network administration or engineering. Strong knowledge of Cisco networking hardware and software. Experience in routing protocols (OSPF, EIGRP, BGP) and switching technologies (VLANs, STP, EtherChannel). Proficient in troubleshooting Layer 2/Layer 3 network issues. Basic knowledge of network monitoring tools and packet analyzers. Solid understanding of network security practices. Preferred Qualifications: CCNA certification (Cisco Certified Network Associate) is a must; CCNP is a plus. Experience with cloud networking (AWS, Azure) or software-defined networking (SDN). Familiarity with firewall configuration and security appliances (Cisco ASA, Fortinet, etc.). Salary: Competitive, based on experience Right candidates drop your resume at archana@activeedu.com/ contact at 8431911131 Job Type: Full-time Pay: ₹900,000.00 - ₹1,000,000.00 per year Benefits: Food provided Schedule: Day shift Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Three: 2 years (Required) Language: English (Required) License/Certification: L CISCO (Required) Location: Bangalore, Karnataka (Required) Work Location: In person

General Information Locations : Hyderabad, Telangana, India Role ID 209057 Worker Type Regular Employee Studio/Department EA Mobile - Slingshot Games (India) Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. At Slingshot Studio, we are on the hunt for enthusiastic and imaginative game builders & innovators to spearhead the development of a next-generation mobile shooter within one of our most iconic franchises. This is your chance to immerse yourself in a dynamic and cutting-edge environment, collaborating with world-class teams and working alongside seasoned veterans of the genre. If you're eager to make a tangible impact and push the boundaries of mobile gaming, we invite you to be part of our team. We are looking for an accomplished member to join our Studio Team as ‘3D Character Artist’. Role Overview: We are looking for a passionate and experienced 3D Character Artist to join our mobile Shooting Title team. In this role, you will help bring to life the cast of characters that define our game's universe. You will work alongside concept artists, animators, and technical artists to create high-fidelity characters and accessories that are visually striking and optimized for performance on mobile platforms. Our character artists are dynamic and imaginative creators, fluent in both traditional and modern 3D techniques—including working from scan data, photo references, and custom designs. You will report to the Art Director and collaborate closely with cross-functional teams to ensure visual consistency and technical quality. Full Description: We’re looking for a versatile and experienced 3D Character Artist to join our team, ideally at the Associate to Art Director level. The ideal candidate has a strong foundation in visual storytelling and game art, with the ability to take creative ideas from concept to completion. You should have a sharp eye for color, composition, anatomy, and visual cohesion, with a passion for crafting compelling, memorable characters for mobile Shooting Title. If you're a highly collaborative and skilled artist with a love for games and attention to detail, we'd love to connect! Qualifications: 3+ years of industry experience in character creation for games, with at least one shipped title on mobile or console Expertise in high-fidelity 3D modeling and sculpting using Maya and Zbrush Proficiency in texture painting and material creation using Substance Painter/Designer and Photoshop Strong knowledge of PBR workflows and ability to bake high-poly to low-poly maps (e.g., normal, AO, curvature) Deep understanding of human anatomy, clothing design, and character likeness fidelity Experience building game-resolution models with clean topology for deformation, rigging, and animation Ability to visualize and iterate in 3D even from limited concept art or references Familiarity with physically based materials and their accurate replication in CG (skin, fabric, metal, etc.) Comfortable working in real-time game engines such as Unity, Unreal, or Frostbite Experience designing modular character assets for customization systems and iterative pipelines Efficient in UV layout and texture optimization, with a focus on mobile performance Ability to troubleshoot and debug character assets within game engines Key Responsibilities: Model and texture high-quality 3D characters for mobile shooting games—covering heads, bodies, clothing, gear, and accessories Sculpt detailed high-poly assets using Zbrush and create optimized low-poly versions suitable for real-time mobile rendering Create photo-realistic and/or stylized textures using Substance Painter, Photoshop, or equivalent tools Ensure strong character deformation with clean topology and efficient UV layouts Collaborate with rigging, animation, and technical art teams to implement assets effectively in-engine Maintain consistent character style and quality while adhering to gameplay, animation, and performance constraints Work independently and take ownership of assets from concept/block out to in-game implementation Optimize assets for performance on mobile devices without sacrificing visual fidelity Respond constructively to feedback from Art Directors and project leads, and iterate accordingly About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Job Description As a member of our organization, you will deliver post-sales support and solutions to our support engineers. This involves assisting support engineers with post-sales technical questions and issues. Additionally, you will be responsible for deploying updates, developing & maintaining internal and external tools related to the product, and contributing to the ongoing improvement and streamlining of processes. Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Career Level - IC3 Responsibilities Work in the Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Partner with development teams to define and implement improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as an escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Use a deep understanding of service topology and its dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. The specific responsibilities for this position are: Provide assistance to Support Engineers Create and deploy service updates to the Oracle cloud Author, maintain, and improve tools used to make both customer and internal processes more efficient Drive and implement automation in accordance with Oracle Cloud Infrastructure (OCI) best practices Write and maintain related internal & external documentation Essential Functions (What You Will Do) Handle incoming tickets/alerts as per on-call roster and per Service Level Agreements (SLA). Stay current in Oracle Cloud Infrastructure technologies Deploy service updates as per the deployment schedule or customer need Maintain and improve internal and customer-facing tools using software development best practices and tools Plan and coordinate the deployment of a release across multiple phases and realms, ensuring that individual tasks are assigned and completed Provide and document exceptional customer service and technical assistance to Oracle Support Engineers. Apply troubleshooting techniques to provide unique solutions to our customers' needs. Comprehend complex customer heterogeneous environments. Resolve issues accurately to help the team meet expected metrics and Service Level Agreements (SLA). Assess and prioritize workload, escalate tickets as needed through proper channels to resolve issues in a timely manner. Maintain the highest level of confidentiality and security regarding our customers' accounts, assigned company equipment, and company systems. Develop knowledge articles, customer-facing or internal documentation as needed. Interface with Oracle's Product Engineering teams as needed. Collaborate, communicate, and participate as a team player in a global environment. Facilitate excellent customer interactions and display excellent organizational skills. Required Skills And Experience Understanding of cloud services, platforms, technology, migration processes and tools. Knowledge of compute, storage, network, database, analytics on a cloud platform. Familiarity with OCI tool stack (DevOps Portal, Ocean, Shepherd, Jira-SD, seeks, MFO/VIBE/HERD/TORB, DevOps Pipelines, etc) Working knowledge of Linux, MacOS and/or Windows operating systems. Proficient in Python, Unix shell scripting, and/or Windows PowerShell Good working knowledge of source code management concepts and tools, especially git and git managers (bitbucket, GitHub, etc) Analyzing, proposing, and implementing improvements to software and processes via automation. Ability to read and understand python, HTML and JavaScript. Good understanding of Java errors especially exception stacks. Understanding and ability to describe network concepts such as TCP/IP, IPsec, SSL, VPN, Load Balancing, DNS, routing protocols, SSH. Basic understanding of network monitoring / troubleshooting tools and authentication methods (2FA,RSA). Excellent verbal and written English language communication skills. Must be self-motivated and capable of thriving in a self-driven work environment. Flexibility to work alternative shifts and occasional on-call or overtime during weekdays, weekends and public holidays per the on-call roster. Desired Skills (preferred) Experience with VirtualBox and Virtual Desktop Infrastructure (VDI) Technology. DevOps skills such as Ansible, Kubernetes and terraform. Experience creating and using web-based services with RESTful APIs. Make, Docker, RPM, InstallShield, or other software build/release tools Familiarity with OCI APIs, custom images, OCI Marketplace, etc. Oracle Secure Global Desktop (SGD) Software build and release best practices About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description We’re looking for a Software Development Manager with expertise and passion in building teams, coaching individuals, and solving difficult problems in distributed systems, and highly available services. As a Software Development Manager, you and your team will solve exciting technical challenges by analyzing, troubleshooting, and designing vital Oracle Cloud services, platforms, and infrastructure while always thinking about reliability, scalability, resilience, security, and performance. What we build together will be used by executives at Fortune 500 companies to startups & independent developers. This is a phenomenal time to come in and be part of the journey to shape the Cost Management experience for our customers and help differentiate Oracle Cloud from the competition. Career Level - M2 Responsibilities Responsibilities: Service Accountability –You will lead a team whose mission is to build core highly-performant, scalable, maintainable services for the Cost Management space. You will be responsible the feature planning and delivering on time. Operations Engineering – You will understand and be able to communicate the scale, capacity, security, performance attributes, and requirements of the service(s) you own. You will be responsible for maintaining uptime, identifying issues that affect uptime, and explaining these issues to a broader audience. Incidence Management - You will own and respond to customer incidents within the agreed-upon SLAs. You will manage the on-call for your services. Technical Experts - You will have a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations. You will bring this expertise to bear in driving reliability improvements in the services you engage with. Cross-team collaboration – You will engage with and present to a wide variety of audiences, ranging from individual contributors and teams to senior leadership. People management - You will inspire your team to go above-and-beyond, manage hiring, manage promotions, and manage team performance. Qualifications: 3+ years experience managing a team that delivered and operated large-scale, highly available distributed systems. Strong knowledge of microservices architecture. Strong knowledge of Java. Demonstrable success mentoring and growing junior engineers to senior levels. Excellent verbal and written skills. Has managed a team of 5+ people for at least 3 years. Bachelor's in Computer Science or equivalent Preferred Qualifications: Has managed a team of 8+ engineers for multiple years Has promoted engineers to senior and staff levels Master's in Computer Science or equivalent About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of our organization, you will deliver post-sales support and solutions to our support engineers. This involves assisting support engineers with post-sales technical questions and issues. Additionally, you will be responsible for deploying updates, developing & maintaining internal and external tools related to the product, and contributing to the ongoing improvement and streamlining of processes. Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Career Level - IC3 Responsibilities Work in the Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Partner with development teams to define and implement improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as an escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Use a deep understanding of service topology and its dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. The specific responsibilities for this position are: Provide assistance to Support Engineers Create and deploy service updates to the Oracle cloud Author, maintain, and improve tools used to make both customer and internal processes more efficient Drive and implement automation in accordance with Oracle Cloud Infrastructure (OCI) best practices Write and maintain related internal & external documentation Essential Functions (What You Will Do) Handle incoming tickets/alerts as per on-call roster and per Service Level Agreements (SLA). Stay current in Oracle Cloud Infrastructure technologies Deploy service updates as per the deployment schedule or customer need Maintain and improve internal and customer-facing tools using software development best practices and tools Plan and coordinate the deployment of a release across multiple phases and realms, ensuring that individual tasks are assigned and completed Provide and document exceptional customer service and technical assistance to Oracle Support Engineers. Apply troubleshooting techniques to provide unique solutions to our customers' needs. Comprehend complex customer heterogeneous environments. Resolve issues accurately to help the team meet expected metrics and Service Level Agreements (SLA). Assess and prioritize workload, escalate tickets as needed through proper channels to resolve issues in a timely manner. Maintain the highest level of confidentiality and security regarding our customers' accounts, assigned company equipment, and company systems. Develop knowledge articles, customer-facing or internal documentation as needed. Interface with Oracle's Product Engineering teams as needed. Collaborate, communicate, and participate as a team player in a global environment. Facilitate excellent customer interactions and display excellent organizational skills. Required Skills And Experience Understanding of cloud services, platforms, technology, migration processes and tools. Knowledge of compute, storage, network, database, analytics on a cloud platform. Familiarity with OCI tool stack (DevOps Portal, Ocean, Shepherd, Jira-SD, seeks, MFO/VIBE/HERD/TORB, DevOps Pipelines, etc) Working knowledge of Linux, MacOS and/or Windows operating systems. Proficient in Python, Unix shell scripting, and/or Windows PowerShell Good working knowledge of source code management concepts and tools, especially git and git managers (bitbucket, GitHub, etc) Analyzing, proposing, and implementing improvements to software and processes via automation. Ability to read and understand python, HTML and JavaScript. Good understanding of Java errors especially exception stacks. Understanding and ability to describe network concepts such as TCP/IP, IPsec, SSL, VPN, Load Balancing, DNS, routing protocols, SSH. Basic understanding of network monitoring / troubleshooting tools and authentication methods (2FA,RSA). Excellent verbal and written English language communication skills. Must be self-motivated and capable of thriving in a self-driven work environment. Flexibility to work alternative shifts and occasional on-call or overtime during weekdays, weekends and public holidays per the on-call roster. Desired Skills (preferred) Experience with VirtualBox and Virtual Desktop Infrastructure (VDI) Technology. DevOps skills such as Ansible, Kubernetes and terraform. Experience creating and using web-based services with RESTful APIs. Make, Docker, RPM, InstallShield, or other software build/release tools Familiarity with OCI APIs, custom images, OCI Marketplace, etc. Oracle Secure Global Desktop (SGD) Software build and release best practices About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Min Qualifications BS in Computer Science or related technical field or equivalent practical experience Ability to automate tasks using Python, or bash Strong knowledge of Linux/Unix system fundamentals Experience with management of Linux based infrastructure Experience working within a cloud environment, or on a cloud-based product Preferred Qualifications Experience using Terraform to manage cloud infrastructure Experience with Kubernetes in a large-scale environment Experience with build automation, continuous integration, or continuous deployment tools Experience with containerization technologies such as docker Experience with Virtualization Infrastructures such as Virtualbox, OpenStack, kvm, xen, and VMWare Strong troubleshooting and performance tuning skills Excellent written and verbal communication skills with the ability to present complex information in a clear, concise manner to all audiences Results driven; thrives in a development environment that is agile, collaborative and in start-up mode, even when faced with ambiguity. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender Career Level - IC3 Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Career Level - IC3 Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description We’re looking for a Software Development Manager with expertise and passion in building teams, coaching individuals, and solving difficult problems in distributed systems, and highly available services. As a Software Development Manager, you and your team will solve exciting technical challenges by analyzing, troubleshooting, and designing vital Oracle Cloud services, platforms, and infrastructure while always thinking about reliability, scalability, resilience, security, and performance. What we build together will be used by executives at Fortune 500 companies to startups & independent developers. This is a phenomenal time to come in and be part of the journey to shape the Cost Management experience for our customers and help differentiate Oracle Cloud from the competition. Career Level - M2 Responsibilities Responsibilities: Service Accountability –You will lead a team whose mission is to build core highly-performant, scalable, maintainable services for the Cost Management space. You will be responsible the feature planning and delivering on time. Operations Engineering – You will understand and be able to communicate the scale, capacity, security, performance attributes, and requirements of the service(s) you own. You will be responsible for maintaining uptime, identifying issues that affect uptime, and explaining these issues to a broader audience. Incidence Management - You will own and respond to customer incidents within the agreed-upon SLAs. You will manage the on-call for your services. Technical Experts - You will have a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations. You will bring this expertise to bear in driving reliability improvements in the services you engage with. Cross-team collaboration – You will engage with and present to a wide variety of audiences, ranging from individual contributors and teams to senior leadership. People management - You will inspire your team to go above-and-beyond, manage hiring, manage promotions, and manage team performance. Qualifications: 3+ years experience managing a team that delivered and operated large-scale, highly available distributed systems. Strong knowledge of microservices architecture. Strong knowledge of Java. Demonstrable success mentoring and growing junior engineers to senior levels. Excellent verbal and written skills. Has managed a team of 5+ people for at least 3 years. Bachelor's in Computer Science or equivalent Preferred Qualifications: Has managed a team of 8+ engineers for multiple years Has promoted engineers to senior and staff levels Master's in Computer Science or equivalent About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description We’re looking for a Software Development Manager with expertise and passion in building teams, coaching individuals, and solving difficult problems in distributed systems, and highly available services. As a Software Development Manager, you and your team will solve exciting technical challenges by analyzing, troubleshooting, and designing vital Oracle Cloud services, platforms, and infrastructure while always thinking about reliability, scalability, resilience, security, and performance. What we build together will be used by executives at Fortune 500 companies to startups & independent developers. This is a phenomenal time to come in and be part of the journey to shape the Cost Management experience for our customers and help differentiate Oracle Cloud from the competition. Career Level - M2 Responsibilities Responsibilities: Service Accountability –You will lead a team whose mission is to build core highly-performant, scalable, maintainable services for the Cost Management space. You will be responsible the feature planning and delivering on time. Operations Engineering – You will understand and be able to communicate the scale, capacity, security, performance attributes, and requirements of the service(s) you own. You will be responsible for maintaining uptime, identifying issues that affect uptime, and explaining these issues to a broader audience. Incidence Management - You will own and respond to customer incidents within the agreed-upon SLAs. You will manage the on-call for your services. Technical Experts - You will have a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations. You will bring this expertise to bear in driving reliability improvements in the services you engage with. Cross-team collaboration – You will engage with and present to a wide variety of audiences, ranging from individual contributors and teams to senior leadership. People management - You will inspire your team to go above-and-beyond, manage hiring, manage promotions, and manage team performance. Qualifications: 3+ years experience managing a team that delivered and operated large-scale, highly available distributed systems. Strong knowledge of microservices architecture. Strong knowledge of Java. Demonstrable success mentoring and growing junior engineers to senior levels. Excellent verbal and written skills. Has managed a team of 5+ people for at least 3 years. Bachelor's in Computer Science or equivalent Preferred Qualifications: Has managed a team of 8+ engineers for multiple years Has promoted engineers to senior and staff levels Master's in Computer Science or equivalent About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Min Qualifications BS in Computer Science or related technical field or equivalent practical experience Ability to automate tasks using Python, or bash Strong knowledge of Linux/Unix system fundamentals Experience with management of Linux based infrastructure Experience working within a cloud environment, or on a cloud-based product Preferred Qualifications Experience using Terraform to manage cloud infrastructure Experience with Kubernetes in a large-scale environment Experience with build automation, continuous integration, or continuous deployment tools Experience with containerization technologies such as docker Experience with Virtualization Infrastructures such as Virtualbox, OpenStack, kvm, xen, and VMWare Strong troubleshooting and performance tuning skills Excellent written and verbal communication skills with the ability to present complex information in a clear, concise manner to all audiences Results driven; thrives in a development environment that is agile, collaborative and in start-up mode, even when faced with ambiguity. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender Career Level - IC3 Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Ideal Candidate Profile We are seeking a detail-oriented professional with a strong technical background, a proven track record in Site Reliability Engineering, and a passion for improving service reliability and performance. The ideal candidate should thrive in a fast-paced environment, excel in cross-functional team collaboration, and take a proactive approach to problem-solving and continuous improvement. My Oracle Support (MOS) My Oracle Support (MOS) is Oracle's Enterprise Support solution, and the MOS Development (Dev) team is responsible for creating and maintaining the My Oracle Support application. This includes both the customer-facing portal for external users and the employee-facing portal for internal support engineers. Additionally, the MOS Dev team manages the entire ecosystem that supports customer interactions and support processes. We work closely with Global Customer Support to understand business needs and ensure these requirements are integrated into MOS releases. Who are we looking for? As a Site Reliability Engineer (SRE) for My Oracle Support, you will play a key role in the development, implementation, and maintenance of our support solution. We're looking for someone who excels in: Key Responsibilities and Skills: Cloud Experience: Knowledge of cloud environments (Oracle Cloud Infrastructure (OCI), AWS, Azure, GCP) including design, implementation, and troubleshooting Cloud Native Technologies: Understanding of cloud-native technologies such as Prometheus, Kubernetes, Helm, and container runtimes Kubernets knowledge and experience is critical Linux Proficiency Hands-on experience with Linux environments, troubleshooting, and testing changes via systemd and sysctl Demonstrate expertise in Linux-based systems and the ability to troubleshoot and resolve complex issues. Reliability and Performance: Ensure the reliability, performance, and security of My Oracle Support by proactively managing and optimizing the solution. Collaborative Problem-Solving: Work effectively with other professionals to maintain high standards and solve technical challenges. Communication: Strong verbal and written communication skills, capable of communicating effectively with technical and management staff during critical events. Interpersonal Skills: Ability to present ideas clearly in both business-friendly and user-friendly language. Strong team-oriented mindset. Self-Motivation: Highly self-motivated with a keen attention to detail. Troubleshooting: Ability to troubleshoot issues affecting large-scale service architectures and application stacks. Scripting/Programming: Proficiency in one or more scripting/programming languages (Python, Bash, Java, Ruby, Go). Development and Deployment: Collaborate with a skilled team to design, deploy, and enhance the My Oracle Support application. Technical Expertise: Demonstrate expertise in Linux-based systems and the ability to troubleshoot and resolve complex issues. Database Knowledge: Working knowledge of databases such as Oracle Database or MySQL, including the ability to write and design SQL queries. Configuration Management: Experience with tools like Puppet, Chef, or Ansible for configuration management and orchestration. Shift Flexibility: Ability to work as part of a global 24x7x365 DevOps team, including non-standard shifts, holidays, and weekends, on a rotational basis. Primary standard shift is US daytime. Agile Development: Experience in agile development using tools like Jira and Git. Analytical Skills: Strong analytical and problem-solving abilities with a customer service-focused approach. Task Management: Ability to prioritize and manage tasks effectively in a high-pressure environment. Career Level: IC3 Your role will be crucial in maintaining the high-quality support that My Oracle Support delivers to both internal and external users. We look forward to discussing our role with you. Career Level - IC3 Responsibilities Key Responsibilities: Understand and Manage Support Solutions: Gain a comprehensive understanding of the end-to-end configuration, technical dependencies, and behavior of Oracle's Enterprise support services. Maximize Service Availability: Strive to maximize service availability by enhancing the service during non-crisis periods and minimizing impact during crises. Focus on hardening the service to extend the time between service-impacting events. Identify Hardening Opportunities: Identify and address opportunities to improve service reliability, including enhancing monitoring coverage and recognizing actionable events that require intervention. Enhance SOPs: Develop and refine Standard Operating Procedures (SOPs) by creating documented responses to alerts. Automate these responses and integrate them with actionable events for streamlined incident management. Drive Major Incident Response: Actively participate in Major Incident bridges during critical service-impacting events to lead and coordinate effective service mitigation efforts Post-Mortems and Critical Repairs: Engage in Post Mortems and Critical Repair Items following service-impacting events to prevent recurrence and ensure continuous improvement Monitor and Improve: Understand and communicate the scale, capacity, security, and performance attributes and requirements of the service stack. Continuously work on improving telemetry, automation, and overall service reliability. Troubleshooting and Issue Resolution: Act as the ultimate escalation point for complex or critical issues, utilizing deep knowledge of service topology and dependencies to troubleshoot and define mitigations. Automation and Orchestration: Demonstrate a strong understanding of automation and orchestration principles to improve service availability, reduce time to mitigate issues, and enhance development velocity. Drive Continuous Improvement: Develop tools, drive down incident counts, reduce event severity, and minimize time to mitigate. Foster a “Site Up” culture and continuously review and enhance systems and methods to improve custo Technological Analysis: Contribute to the analysis and enhancement of MOS applications and internal tools, identifying and implementing durable solutions to complex challenges Collaborate with Development Teams: Partner with development teams to define and implement improvements in the support service architecture, ensuring that enhancements are aligned with overall goals. Articulate Technical Characteristics: Clearly communicate the technical characteristics of services and technology areas, guiding development teams in engineering and integrating advanced capabilities. Communication and Problem Solving: Employ excellent communication, technical analysis, and problem-solving skills to methodically address and resolve issues. Communicate clearly and professionally with internal stakeholders during high-priority situations, both in written and spoken forms. Team Development: Support the training and development of junior team members, sharing knowledge and best practices to foster growth within the team. Qualifications: Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant work experience may be considered in place of a degree Experience: 6 to 10 years of releveant industry experience experience Proven experience as a System Engineer, Software Engineer, or in a similar role, preferably with a focus on complex enterprise software solutions. Understanding of the Enterprise Cloud solutions and the ability to delve into complex services. Communication Skills: Excellent communication skills, analytical thinking, problem-solving capabilities, and attention to detail. Technical Skills: Proficiency in Linux-based systems, including administration, scripting, and troubleshooting. Judgment and Independence: Ability to handle varied and complex tasks independently, demonstrating sound judgment in decision-making. Monitoring and Performance: Knowledge of system monitoring tools, performance tuning, and capacity planning. Problem-Solving: Strong problem-solving abilities with a proven track record of analyzing and resolving complex technical issues. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Career Level - IC3 Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Min Qualifications BS in Computer Science or related technical field or equivalent practical experience Ability to automate tasks using Python, or bash Strong knowledge of Linux/Unix system fundamentals Experience with management of Linux based infrastructure Experience working within a cloud environment, or on a cloud-based product Preferred Qualifications Experience using Terraform to manage cloud infrastructure Experience with Kubernetes in a large-scale environment Experience with build automation, continuous integration, or continuous deployment tools Experience with containerization technologies such as docker Experience with Virtualization Infrastructures such as Virtualbox, OpenStack, kvm, xen, and VMWare Strong troubleshooting and performance tuning skills Excellent written and verbal communication skills with the ability to present complex information in a clear, concise manner to all audiences Results driven; thrives in a development environment that is agile, collaborative and in start-up mode, even when faced with ambiguity. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender Career Level - IC3 Responsibilities Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description As a member of our organization, you will deliver post-sales support and solutions to our support engineers. This involves assisting support engineers with post-sales technical questions and issues. Additionally, you will be responsible for deploying updates, developing & maintaining internal and external tools related to the product, and contributing to the ongoing improvement and streamlining of processes. Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Career Level - IC3 Responsibilities Work in the Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Partner with development teams to define and implement improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as an escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Use a deep understanding of service topology and its dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. The specific responsibilities for this position are: Provide assistance to Support Engineers Create and deploy service updates to the Oracle cloud Author, maintain, and improve tools used to make both customer and internal processes more efficient Drive and implement automation in accordance with Oracle Cloud Infrastructure (OCI) best practices Write and maintain related internal & external documentation Essential Functions (What You Will Do) Handle incoming tickets/alerts as per on-call roster and per Service Level Agreements (SLA). Stay current in Oracle Cloud Infrastructure technologies Deploy service updates as per the deployment schedule or customer need Maintain and improve internal and customer-facing tools using software development best practices and tools Plan and coordinate the deployment of a release across multiple phases and realms, ensuring that individual tasks are assigned and completed Provide and document exceptional customer service and technical assistance to Oracle Support Engineers. Apply troubleshooting techniques to provide unique solutions to our customers' needs. Comprehend complex customer heterogeneous environments. Resolve issues accurately to help the team meet expected metrics and Service Level Agreements (SLA). Assess and prioritize workload, escalate tickets as needed through proper channels to resolve issues in a timely manner. Maintain the highest level of confidentiality and security regarding our customers' accounts, assigned company equipment, and company systems. Develop knowledge articles, customer-facing or internal documentation as needed. Interface with Oracle's Product Engineering teams as needed. Collaborate, communicate, and participate as a team player in a global environment. Facilitate excellent customer interactions and display excellent organizational skills. Required Skills And Experience Understanding of cloud services, platforms, technology, migration processes and tools. Knowledge of compute, storage, network, database, analytics on a cloud platform. Familiarity with OCI tool stack (DevOps Portal, Ocean, Shepherd, Jira-SD, seeks, MFO/VIBE/HERD/TORB, DevOps Pipelines, etc) Working knowledge of Linux, MacOS and/or Windows operating systems. Proficient in Python, Unix shell scripting, and/or Windows PowerShell Good working knowledge of source code management concepts and tools, especially git and git managers (bitbucket, GitHub, etc) Analyzing, proposing, and implementing improvements to software and processes via automation. Ability to read and understand python, HTML and JavaScript. Good understanding of Java errors especially exception stacks. Understanding and ability to describe network concepts such as TCP/IP, IPsec, SSL, VPN, Load Balancing, DNS, routing protocols, SSH. Basic understanding of network monitoring / troubleshooting tools and authentication methods (2FA,RSA). Excellent verbal and written English language communication skills. Must be self-motivated and capable of thriving in a self-driven work environment. Flexibility to work alternative shifts and occasional on-call or overtime during weekdays, weekends and public holidays per the on-call roster. Desired Skills (preferred) Experience with VirtualBox and Virtual Desktop Infrastructure (VDI) Technology. DevOps skills such as Ansible, Kubernetes and terraform. Experience creating and using web-based services with RESTful APIs. Make, Docker, RPM, InstallShield, or other software build/release tools Familiarity with OCI APIs, custom images, OCI Marketplace, etc. Oracle Secure Global Desktop (SGD) Software build and release best practices About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. 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