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CDK Global
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Title and Registration Processor

Title and Registration Processor

CDK Global

1 - 3 years

3 - 7 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

customer service auditing spi salesforce i2c arm processor c++ rs232 atmel microcontroller orcad rtos embedded systems embedded c linux uart hardware design data structures microprocessors arm us mortgage

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Summary:

The Title and Registration Specialist utilizes Indiana BMV terminals as well to provides support and guidance to CVR accounts in Indiana and Illinois. The Processing Specialist will be responsible for managing the transaction process, communicating directly with clients, and administering billing procedures. The Processing Specialist is responsible for utilizing BMV and audit knowledge to provide a high level of support for accounts to drive revenue and retention objectives.

Position Responsibilities:

Provide support and guidance to the CVR accounts
Ability to clearly and tactfully communicate to clients and employees
Display a professional, positive, and ethical attitude when dealing with clients, associates, and management
Achieve Service Level Agreements timelines
Accuracy, productivity, and attention to detail focused
Advanced knowledge of Microsoft software including Outlook and Excel
Salesforce experience
Maintain and organized workspace and process flow

Required Skills/Abilities:

Computer hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems
IN BMV and audit knowledge is preferred
Must exhibit the ability to work with little supervision, able to be productive, prioritize, and manage time
Must have excellent customer service skills with effective written communication and effective listening skills
Ability to interact with both internal and external customers, resolving issues and maintaining relationships
Effective problem-solving skills
Must be able to lift and move bundles of paperwork and other DMV related items (~15 lbs)
Must be able to pass Indiana background check (fingerprint)

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CDK Global

Technology / Automotive

Richardson

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Title and Registration Processor