Thunderhead Developer

Work Location : Kuala Lumpur, Malaysia

Contract durations : 2 Years (extendable)

Job Summary

As a Thunderhead Developer, you will be responsible for designing, developing, maintaining, and supporting customer communication solutions using Thunderhead / Smart Communications. You will collaborate with cross-functional teams to implement document generation systems that support insurance policy generation, customer correspondence, and other communication needs.

Key Responsibilities

• Design and develop templates and interactive documents using Thunderhead NOW / Smart Communications.
• Configure and maintain Thunderhead components including Data Models, Templates, Fragments, Styles, and Deliveries.
• Collaborate with business analysts and stakeholders to understand document requirements and translate them into technical specifications.
• Integrate Thunderhead with backend systems such as Guidewire, SAP, or other policy administration platforms.
• Perform unit testing, debugging, and troubleshooting of Thunderhead solutions.
• Participate in solution design reviews, code reviews, and quality assurance activities.
• Provide ongoing support, maintenance, and enhancements in existing Thunderhead implementations.
• Create and maintain technical documentation for all development work.
• Ensure compliance with standards, security, and regulatory requirements.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of hands-on experience in Thunderhead NOW / Smart Communications (formerly Thunderhead ONE).
• Experience in document composition, customer communications management (CCM), or output management systems.
• Proficiency in XML, XSLT, and related technologies.
• Understanding of web services (SOAP/REST), APIs, and integration methodologies.
• Familiarity with insurance domain systems such as Guidewire, SAP FS-PM, or similar is a plus.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and in a team environment in a global organization.
• Excellent communication and interpersonal skills.

Job Type: Contractual / Temporary
Contract length: 12 months

Pay: ₹1,100,000.00 - ₹1,800,000.00 per year

Experience:

• thunderhead: 2 years (Required)