Test Specialist

The Testing Intermediate Analyst role at our organization involves taking primary responsibility for software quality assurance from a business perspective. You will be an integral part of the Change Management team, assisting in the testing of projects related to Global Fund Services to ensure timely completion. This position requires dealing with problems independently, contributing to the continuous improvement of testing processes, and collaborating with Global IT, Product, and Operations senior management to deliver high-quality software products to both internal and external clients within agreed service standards. Additionally, you will define test automation frameworks, lead test automation initiatives, and implement best automation tools and practices for the testing team. It is essential to be open to working in staggered shifts within a 24x7 work environment. Responsibilities: - Conduct initiatives related to User Acceptance Testing (UAT) process and product rollout into production, collaborating with technology project managers, UAT professionals, and users to design and implement appropriate scripts/plans for application testing strategies. - Provide functional test analysis, planning, design, execution, and reporting for testing assignments. - Lead domain knowledge building and train the team as necessary. - Estimate and plan milestones for projects, providing estimates for the UAT. - Identify and highlight risks and issues at the management level. - Liaise with a diverse range of business and technology functions, within the bank and with key vendors. - Support Project Manager(s) by contributing to relevant test plans, test progress reporting, and test defect reports. - Prepare Test Cases, Test Scripts, Test Data, and Test Coverage analysis for testing assignments. - Work closely with stakeholders in the preparation and execution of functional testing. - Analyze and report test results, working with business, technology, and support areas to investigate and interpret findings. - Assist in quality assurance of business requirements, solution design, and business process documents for individual projects. - Demonstrate a sound knowledge of Defect Management Process and be responsive in handling different phases of defects and client calls. - Develop help guides, User Manuals, and MIS reports. - Build collaborative relationships with senior clients, technology suppliers, and operational support areas to understand requirements, resolve issues, suggest solutions, and identify areas for improvement. - Participate in peer reviews of Test Approaches, Test Plans, Test Conditions, and Test Scripts within the Test Work stream. - Develop automation approaches for various types of testing (SIT, UAT, etc.) for web/UI and database applications. - Understand the scope of testing, review Requirements documents, and prepare test plans based on realistic targets. - Track schedule and testing progress, being accountable for tasks and releases. - Manage client meetings and defect calls independently. - Ensure innovative solutions for challenging deliveries. - Demonstrate knowledge of Agile and Risk-based testing. Qualifications: - 6-9 years of experience in testing lifecycle in the Investment Banking domain. - Knowledge of the Software Development Lifecycle (SDLC) and QA methodologies. - Knowledge of Quality Process, relevant operating systems, languages, and database tools. - Knowledge of defect tracking systems, automated regression testing tools. - Minimum 6 years of hands-on experience in Securities and Fund Services domain. Education: - Bachelors/University degree or equivalent experience. - Masters degree in computer science or finance preferred. - Minimum 6 years of hands-on functional testing experience in the Investment Banking domain. - Extensive working experience of all phases of SDLC, Agile, Waterfall, and Scrum methodologies. - Sound knowledge of Corporate Actions/Pricing/Fund Accounting domain. - Exposure to global clients and understanding of global work culture. - Excellent written and spoken communication skills. - Strong analytical skills, detail orientation, and service commitment. - Ability to work independently and in a team environment, prioritize tasks, and meet strict deadlines. - Innovative approach to work and continuous process improvements. - Excellent project and time management skills. - Strong organizational and management skills. - Strong communication and networking skills. - Ability to influence change at different levels of the organization. - Detailed practical experience in HP Quality Centre/ALM/JIRA. - Expertise in MS Office applications particularly in Excel, PowerPoint. - Proficient in MIS reporting to senior leadership team. - Ability to manage complex programs and project plans diligently. Desirable: - ISTQB or ISEB testing qualifications preferred. - Hands-on experience with Selenium, UFT, Postman/SOAP UI, automated testing tools and techniques. - Experience in migrating manual testing processes to automated solutions. - Basic knowledge of SQL Developer and Macros. Citi is an equal opportunity and affirmative action employer.,