Tellecollection

Headsup Hr Solutions Private Limited

0 - 1 years

1 - 3 Lacs

Bengaluru Karnataka India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Data Entry Customer Service Negotiation crm software Conflict Resolution Time Management Problem Solving Attention To Detail Team Collaboration Basic Accounting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a motivated Telecollection Executive to join our team in India. The ideal candidate will be responsible for contacting customers to collect payments, maintain records of interactions, and provide excellent customer service. This is an entry-level position suitable for individuals looking to start their career in telecollection.

Responsibilities

Conduct outbound calls to customers for collecting payments.
Maintain accurate records of calls and customer interactions.
Follow up on overdue accounts and negotiate payment plans.
Provide excellent customer service while handling sensitive information.
Work towards achieving individual and team collection targets.

Skills and Qualifications

Strong communication skills in English and local languages.
Basic knowledge of computer applications (MS Office, CRM software).
Ability to handle customer queries and complaints effectively.
Good negotiation and persuasion skills.
Attention to detail and strong organizational skills.

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