tellecaller

Job Title: Telecaller
Location: Indore (On-site)
Job Type: Full-Time

About Us:
Visko Group is looking for a motivated and energetic Telecaller to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to engage customers over calls. This role requires persistence, professionalism, and the ability to handle client queries effectively while promoting our services.

Key Responsibilities:

• Make outbound calls to prospective customers to introduce and explain company products/services.
• Handle inbound queries, providing accurate information and resolving concerns promptly.
• Maintain detailed records of calls, customer interactions, and outcomes in the CRM system.
• Follow up with leads and prospects to convert inquiries into sales opportunities.
• Build and maintain strong relationships with clients to ensure customer satisfaction.
• Achieve daily/weekly/monthly targets set by the management.
• Collaborate with the sales and marketing teams to support business development initiatives.
• Stay updated with product knowledge and company updates to deliver accurate information.

Requirements:

• Minimum 6 months–2 years of experience as a Telecaller, Customer Service Executive, or a similar role.
• Strong verbal communication skills in Hindi and English (additional regional languages will be an advantage).
• Excellent persuasion, negotiation, and interpersonal skills.
• Ability to remain patient, professional, and positive during customer interactions.
• Basic computer knowledge and familiarity with MS Office/CRM tools.
• Self-motivated, target-driven, and able to work in a fast-paced environment.

Why Join Us?
At Visko Group, we believe in teamwork, growth, and career development. As a Telecaller, you will play a crucial role in driving our customer engagement and business growth while working in a supportive and dynamic environment.

Job Type: Permanent

Pay: ₹8,731.48 - ₹15,000.00 per month

Benefits:

• Provident Fund

Work Location: In person