Tellecaller

Job Title: Telecaller
Location: Patna, Bihar
Job Type: Full-Time

Reporting To: Team Leader / Manager

Salary: 9000/- to Upto 10,000/- Per Month

_ NOTE: WE NEED ONLY FEMALE CANDIDATE_

Job Description:
About the Job:
We are looking for a confident and enthusiastic Telecaller to join our team.
Your role will involve connecting with customers, sharing information about our services, handling queries, and building positive relationships.If you enjoy talking to people and have a knack for persuasion, we’d love to hear from you.

Key Responsibilities:
Make outbound calls and follow up with leads or inquiriesHandle inbound calls, explain services, and resolve basic queries
Maintain call records and update CRM software regularly
Send follow-up emails or prepare simple call reports when neededAchieve daily calling targets while keeping interactions positive and professional

Skills Required:

Excellent Communication: Clear, engaging, and polite speech in Hindi and English

Active Listening: Understand customer needs and respond effectively

Writing Skills: Able to write follow-up emails and simple reports clearly

Patience & Calmness: Stay composed during high call volumes or difficult interactions

Adaptability: Adjust your tone and approach based on customer personality

Persuasion: Convince potential customers by highlighting key benefits

Relationship Building: Build trust and connect genuinely with customers

CRM Knowledge: Use CRM tools to manage leads and track follow-ups

Time Management: Prioritize calls and meet daily targets efficiently

Persistence: Keep following up, even if the first response isn’t positive

Experience:
0–2 years (Freshers welcome with good verbal communication skills.)

Qualifications:

Minimum: 10+2 (Intermediate) from any board.

Basic Computer Skills:
MS Office, email, and CRM familiarity

To Apply:
Send your resume and a short cover letter to hr.himalayagroup1@gmail.com/hr@himalayagroupofinstitutions.com or contact over Whatsapp:9031624659/9031624657.

Job Types: Full-time, Permanent

Pay: ₹9,000.00 - ₹10,000.00 per month

Schedule:

• Day shift
• Morning shift

Work Location: In person