Telle caller

Role Overview: You will be a full-time, on-site Telecaller based in Patna. As a Telecaller, your primary responsibilities will include engaging with potential and existing clients over the phone, presenting information about IT courses, addressing inquiries, and gathering customer feedback. Your role will also involve maintaining client records, scheduling follow-ups, and ensuring high levels of customer satisfaction through professional and empathetic communication. Key Responsibilities: - Engage with potential and existing clients via phone calls - Present details about IT courses to interested individuals - Address inquiries and provide necessary information - Collect and document customer feedback - Maintain accurate client records - Schedule follow-up calls or appointments as required - Ensure high levels of customer satisfaction through effective communication Qualifications Required: - Strong communication, active listening, and interpersonal skills - Ability to present information effectively and respond to queries - Organizational skills for maintaining precise customer records and scheduling follow-ups - Proficiency in basic office tools like MS Word, Excel, and CRM software - Customer service skills with a problem-solving approach - Fluency in Hindi and English is preferred - Prior experience in telemarketing, customer service, or related roles is advantageous - High school diploma or equivalent qualification; a bachelor's degree is a plus Role Overview: You will be a full-time, on-site Telecaller based in Patna. As a Telecaller, your primary responsibilities will include engaging with potential and existing clients over the phone, presenting information about IT courses, addressing inquiries, and gathering customer feedback. Your role will also involve maintaining client records, scheduling follow-ups, and ensuring high levels of customer satisfaction through professional and empathetic communication. Key Responsibilities: - Engage with potential and existing clients via phone calls - Present details about IT courses to interested individuals - Address inquiries and provide necessary information - Collect and document customer feedback - Maintain accurate client records - Schedule follow-up calls or appointments as required - Ensure high levels of customer satisfaction through effective communication Qualifications Required: - Strong communication, active listening, and interpersonal skills - Ability to present information effectively and respond to queries - Organizational skills for maintaining precise customer records and scheduling follow-ups - Proficiency in basic office tools like MS Word, Excel, and CRM software - Customer service skills with a problem-solving approach - Fluency in Hindi and English is preferred - Prior experience in telemarketing, customer service, or related roles is advantageous - High school diploma or equivalent qualification; a bachelor's degree is a plus