Telesales Specialist

dynamic and result-driven Telesales Specialist

This is an excellent opportunity for someone with strong communication skills, sales expertise, and a passion for helping individuals with their travel and immigration needs.

Role Description

This is a full-time on-site role located in mumbai for a Telesales Specialist. The Telesales Specialist will be responsible for engaging with clients over the phone, providing excellent customer service, managing sales inquiries, and offering customer support. Day-to-day tasks include handling client queries, delivering sales pitches, maintaining customer records, and training new team members on sales techniques and customer service standards.

Key Responsibilities

• Make outbound calls to prospective clients and follow up on inquiries.
• Explain visa services, processes, and benefits to potential customers.
• Maintain a database of leads, track interactions, and update CRM records.
• Achieve monthly sales targets and contribute to team performance.
• Handle client queries with professionalism and provide accurate information.
• Build and maintain strong customer relationships for repeat business.