Telesales Specialist

Company Description

SIRPI AESTHETICS is a state-of-the-art cosmetic surgery hospital founded by Dr. A.R. Srigireesh, dedicated to enhancing individuals' aesthetic appeal and confidence. Located in Coimbatore, the hospital offers a wide range of advanced surgical and non-surgical procedures, including hair transplantation, face and neck lifts, body contouring, and breast reconstruction. These services are performed with the latest equipment by highly experienced surgeons. SIRPI AESTHETICS is committed to providing personalized solutions to address a variety of aesthetic concerns with exceptional care.

Role Description

This is a full-time, on-site role located in Coimbatore for a Telesales Specialist. The Telesales Specialist will be responsible for engaging with potential customers, addressing inquiries via phone, providing detailed information about the hospital's services, and converting leads into appointments. The role involves building strong customer relationships, maintaining detailed customer records, and working closely with the sales and customer support teams to meet targets while offering exceptional service.

Qualifications

• Strong Customer Service and Customer Support skills
• Excellent Communication skills, both verbal and written
• Proficiency in Sales, with the ability to identify customer needs and close leads
• Experience in Training and sharing knowledge to enhance team performance
• Ability to work collaboratively in a team environment
• Prior experience in the healthcare or aesthetics industry is a plus
• Proficiency in using customer relationship management