The Telesales Specialist position at Digiiness in Dehradun is a full-time, on-site role where your primary responsibility will be to engage with potential customers over the phone. Your duties will include understanding customer requirements, providing relevant product or service details, and ultimately securing sales. Alongside this, you will be expected to maintain accurate sales records, address customer queries, offer support, and have a thorough knowledge of the products available. It is essential for you to actively participate in training sessions to stay abreast of product enhancements and selling techniques. To excel in this role, you should possess strong customer service skills, effective communication abilities, prior sales experience, willingness to engage in training programs, excellent interpersonal capabilities, and a successful history in sales or customer service positions. While a high school diploma or equivalent is required, a degree in business, marketing, or a related field would be advantageous.,
Role Overview: You will be working as a full-time Telesales Specialist at Digiiness in Dehradun. Your main responsibilities will include making phone calls to potential customers, understanding their needs, providing product or service information, and closing sales. You will also be required to maintain sales records, handle customer inquiries, provide support, and stay updated on product offerings through training sessions. Key Responsibilities: - Make phone calls to potential customers and engage them effectively - Identify customer needs and offer suitable product or service information - Close sales by effectively communicating the value proposition - Record and track sales data accurately - Resolve customer inquiries and provide excellent customer support - Stay updated on product offerings through training sessions - Build and maintain strong customer relationships to drive sales Qualifications Required: - Proficiency in Customer Service and Customer Support - Strong Communication skills - Experience in Sales - Ability to participate in and benefit from Training sessions - Excellent interpersonal and relationship-building skills - Proven track record in sales or customer service roles - High school diploma or equivalent; a degree in business, marketing, or related field is a plus,