Telesales (south language)

Impact HR & KM Solutions

0 years

0 Lacs

Nashik Maharashtra India

Posted:20 hours ago| Platform:

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Skills Required

communication management service pricing multilingual database updating data crm

Work Mode

On-site

Job Type

Full Time

Job Description

Outbound and Inbound Calling: Making proactive outbound calls to potential or existing customers to inform them about products or services. Also, handling incoming calls from interested customers, answering their questions, and converting inquiries into sales.
Sales and Lead Generation: Actively selling products and services and working to meet or exceed monthly sales targets. This includes generating new sales leads through effective telephonic communication.
Customer Relationship Management: Building and maintaining strong, positive relationships with customers by providing excellent service and addressing their needs and concerns.
Product Knowledge: Gaining a thorough understanding of the company's products and services to effectively explain features, benefits, and pricing to customers.
Multilingual Communication: Conducting sales conversations fluently and professionally in one or more South Indian languages (e.g., Tamil, Telugu, Kannada, or Malayalam) to cater to the specific regional market.
Database Management: Accurately entering and updating customer information, sales data, and call records in the company's CRM (Customer Relationship Management) system.
Problem-Solving: Handling customer grievances, objections, and complaints calmly and effectively to maintain the company's reputation and ensure customer satisfaction.

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