Telesales Representative

Primary Objective : To generate qualified leads, schedule sales appointments, and support the sales pipeline through outbound calling and follow-ups with prospective customers across target industries. --- Key Responsibilities: 1. Lead Generation & Prospecting : Identify and contact decision-makers in target companies (e.g., purchase managers, production heads, factory owners). Use CRM, industry directories, LinkedIn, and other B2B databases to gather contact information. Qualify leads based on predefined criteria (e.g., product fit, industry relevance, production capacity). 2. Cold Calling & Outreach Make outbound calls to introduce the company's products and services (e.g., PUR hot melt adhesives). Clearly communicate product benefits, especially technical applications like edge banding or flat lamination. Handle objections professionally and persuasively. 3. Appointment Setting Schedule meetings or product demos for field sales engineers or managers. Coordinate calendars and confirm appointment logistics with both parties. 4. CRM & Data Management Maintain accurate and updated records of all calls, responses, and outcomes in the CRM. Track lead stages (e.g., contacted, interested, follow-up, trial scheduled). Flag and forward high-potential leads to the Sales team. 5. Follow-up & Nurturing Conduct timely follow-ups on interested leads and trial users. Send product brochures, technical datasheets, trial feedback forms, etc., over email or WhatsApp. Track responses and nudge leads toward conversion. 6. Market Intelligence Gathering Capture feedback on competitors, pricing expectations, product needs, and trends during conversations. Share insights regularly with the Marketing and Sales team for strategy updates. 7. Collaboration & Reporting Work closely with Field Sales Executives to ensure warm handovers. Submit daily/weekly reports on calls made, leads generated, meetings set, and follow-ups pending. Participate in weekly sales huddles or reviews. --- KPIs (Key Performance Indicators): Number of outbound calls per day/week. Qualified leads generated. Appointments scheduled. Lead-to-meeting conversion rate. CRM accuracy & update compliance. Contribution to monthly sales funnel targets. --- Preferred Skills: Strong verbal communication in English and local languages. Basic technical understanding of the product or ability to learn. Familiarity with CRM tools (Zoho, HubSpot, etc.). Patience, persistence, and customer-focused mindset. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Education: Bachelor's (Preferred) Experience: Telesales: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person Expected Start Date: 20/06/2025