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Velvu Technologies
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Telesales Representative

Telesales Representative

Velvu Technologies

0 - 2 years

1 - 4 Lacs

jaipur

Posted:-1 days ago| Platform:

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Skills Required

outbound malayalam pdf sales networking telesales customer service customer engagement telemarketing crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Telesales Representative, you will be responsible for generating sales by communicating with

potential and existing customers over the phone. Your role involves understanding customer needs,

promoting products or services, and closing sales. A successful telesales representative is persuasive,

goal-oriented, and skilled in building rapport with clients.

Key Responsibilities

Outbound Calls: Conduct outbound calls to prospective customers to promote products or services.

Customer Engagement: Engage with customers to understand their needs and provide tailored solutions.

Sales Pitch: Deliver compelling sales presentations to convert leads into sales.

Lead Generation: Identify and qualify new sales leads through research and networking.

Follow-Up: Maintain a follow-up schedule for leads and past customers to maximize sales opportunities.

Record Keeping: Accurately document interactions and sales in the CRM system.

Product Knowledge: Stay informed about product offerings and market trends to effectively address customer inquiries.

Performance Metrics : Meet or exceed monthly sales targets and KPIs set by management.

Customer Service: Provide exceptional customer service to enhance customer satisfaction and loyalty.

Qualifications

The candidate must be highly proficient in at least one of the following languages:

Kannada, Telugu, Malayalam, Tamil, Gujarati, or Marathi.

Additionally, proficiency in Hindi is mandatory.

Education: High school diploma or equivalent; a degree in business or a related field is a plus.

Experience: Previous experience in telesales, telemarketing, or a customer service role preferred./BPOs

Skills:

Strong verbal communication and interpersonal skills.

Ability to build report and trust with customers.

Persuasive and confident sales approach.

Proficient in using CRM software and Microsoft Office Suite.

Strong organizational and time management skills.

Personality: Goal-oriented, self-motivated, and resilient in the face of rejection.

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Telesales Representative