Telesales Representative

Job Description

At ISMO Skin Clinic, we are redefining skincare with science-backed treatments and a personalized approach. With a focus on quality care and client satisfaction, we aim to help every individual feel confident in their skin. As we grow, we're looking for a passionate and persuasive Telecaller to be the voice of ISMO and build strong relationships with our clients. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Educate potential clients about our skincare treatments and services. Follow up on inquiries and convert leads into appointments. Maintain client records and update CRM with call status and feedback. Coordinate with the front desk and dermatology team for appointment scheduling. Provide excellent customer service and handle client queries with empathy and clarity. Share promotional offers and ensure high conversion rates. Follow up with clients post-visit for feedback and retention. Requirements: 0–2 years of experience in telecalling, customer service, or sales (Freshers welcome). Excellent verbal communication skills in Tamil and English. Polite, persuasive, and confident phone manner. Basic computer knowledge and comfort working with CRM tools. Passion for skincare and wellness is a plus. Ability to multitask and work in a fast-paced environment. Why Join ISMO? Friendly and motivating work culture Opportunity to grow in the wellness & healthcare industry Attractive incentives and performance bonuses Training on skincare services and sales skills Employee discounts on skincare treatments Show more Show less