Telesales Executive- UAE Process

Role Overview: As a Telesales Executive at The Purple Patch Technologies, you will be responsible for engaging with prospective customers, generating leads, handling inquiries, and providing exceptional customer service. Your role will be based in Kochi, where you will work on-site to meet sales targets, maintain detailed customer interaction records, and resolve customer concerns professionally and efficiently. Key Responsibilities: - Contacting prospective customers and generating leads - Handling customer inquiries and providing exceptional customer service - Meeting sales targets - Maintaining detailed records of customer interactions - Resolving customer concerns professionally and efficiently Qualifications: - Strong communication skills for fostering customer relationships and effective interactions - Experience in Customer Service and Customer Support roles - Proven expertise in Sales and Lead Generation - Ability to work in a team-oriented environment with a proactive approach - Strong organizational and problem-solving skills - Prior experience in telesales or customer-facing roles is advantageous - Proficiency in relevant computer applications and CRM software,