Telesales Executive- UAE Process

Company Description

The Purple Patch Technologies, headquartered in Dubai, UAE, is a leading outsourcing company with state-of-the-art call center facilities in India and Egypt. Equipped with a multi-cultural and skilled workforce, we cater to a diverse clientele across industries such as Automobile, Telecom, E-commerce, AI/ML, and many others. With expertise in sales outsourcing and in-house lead generation, we are dedicated to delivering exceptional results for every project. Our proven success is backed by a commitment to excellence and a client-first approach.

Role Description

This is a full-time on-site role for a Telesales Executive, located in Kochi. The Telesales Executive will engage in daily tasks such as contacting prospective customers, generating leads, handling inquiries, and providing exceptional customer service. Responsibilities also include meeting sales targets, maintaining detailed records of customer interactions, and resolving customer concerns professionally and efficiently.

Qualifications

• Strong Communication skills for fostering customer relationships and effective interactions
• Experience in Customer Service and Customer Support roles
• Proven expertise in Sales and Lead Generation
• Ability to work in a team-oriented environment with a proactive approach
• Strong organizational and problem-solving skills
• Prior experience in telesales or customer-facing roles is advantageous
• Proficiency in relevant computer applications and CRM software