Telesales Executive

Job Description

Job Title: Tele Sales Executive Company: Truemeds Location: Powai About Truemeds: Truemeds is a leading healthcare technology company, providing customers with affordable and accessible medications. Our goal is to make healthcare easier and more transparent by ensuring that people can access essential medications at the best possible prices. Key Responsibilities: Outbound Calling:Contact potential or existing customers to inform them about products or services. Follow up on leads generated by marketing campaigns or referrals. Cold calling to identify new sales opportunities. Inbound Call Handling:Respond to incoming calls from customers interested in products/services. Address customer queries and convert interest into sales. Sales Conversion:Explain product features and benefits effectively. Persuade customers to purchase products/services. Meet or exceed sales targets and KPIs (Key Performance Indicators). . Customer Relationship Management:Maintain detailed records of calls and customer interactions using CRM software. Follow up with customers to ensure satisfaction and encourage repeat business. Market Research and Feedback:Gather customer feedback to help improve products/services. Stay updated with industry trends, product knowledge, and competitor activities. Team Collaboration and Reporting:Collaborate with the sales and marketing team to align goals. Prepare and submit regular sales reports to supervisors or managers. . Skills & Qualifications: • Excellent communication skills in English (both verbal and written). • Ability to handle stressful situations with professionalism and patience. • Strong problem-solving skills and a customer-centric mindset. • Previous experience in a customer support role, particularly in a voice-based process, is preferred. • Comfortable working in a fast-paced environment and meeting performance targets. Education: • Minimum qualification: 12th grade (Undergraduate/Graduate preferred). Work Hours: • 9am to 6pm or 12pm to 8pm Why Join Us?: • Competitive salary and incentives. • Health benefits and other perks. • Opportunities for career growth and development. • A dynamic and inclusive work culture. 6 days working -1 rotational week off. Salary -upto 16k in hand