Telesales Executive

The Telesales Executive (Intern) will be responsible for calling new leads, explaining the services LIVXS offers, and sharing basic proposals. The focus is not on hardcore selling, but on creating a warm first impression, keeping follow-ups timely, and helping the sales team stay organised. This role is ideal for someone whos confident on the phone, organised with follow-ups, and curious to learn how premium weddings and film sales work. Key Responsibilities 1. Calling Leads & Initial Conversations Call incoming leads from wedding and films campaigns (Instagram, WedMeGood, WhatsApp, etc.) Explain what LIVXS does in a simple, confident way Ask basic qualifying questions (event date, services needed, budget range) Pass on hot leads to the Sales Manager for follow-up 2. Sharing Proposals & Info Decks Send pre-approved company profiles, pricing decks, or service details via WhatsApp or email Use saved message templates but personalise them a bit for each client. Ensure each client gets a response within 1\u20132 hours of the lead coming in. 3. Follow-Up Management Maintain a list of daily follow-ups and re-call leads who havent responded Gently nudge clients who have paused communication Note feedback from leads (budget too high, not urgent, already booked someone, etc.) 4. CRM Updates Add all lead details to the Zoho CRM (name, contact, platform, interest, notes). Update deal stages as per the leads progress (contacted, shared deck, no response, hot, converted). Coordinate with Sales Team to ensure no lead is missed or repeated. 5. Daily Reporting & Sales Team Coordination Share end-of-day updates: calls made, leads contacted, hot leads, and follow-up notes Flag any interesting or urgent inquiries to the manager immediately Join weekly check-ins to review call performance and get feedback. Requirements Key Skills Required Clear and friendly communication over the phone Basic comfort with WhatsApp Web, Gmail, and Google Sheets Willingness to learn CRM (Zoho Bigin) and follow a structure Fluent in English and Hindi Comfortable working with deadlines and targets Qualifications Preferred 0\u20132 years experience in telesales, client calling, or front desk roles Graduate or currently pursuing studies in Business, Mass Comm, or similar fields Prior internship in the event/wedding/media industry is a bonus Based in Delhi NCR (Office-based role)