Telesales Advisor

Job Description – Sales Associate / Telecaller (Life & Health Insurance)

Role: Sales Associate / Telecaller – Telesales
Department: Life Insurance & Health Insurance
Work Type: Office-Based (In-office role)
Interview Mode: 2 Rounds – Fully Virtual (Video/Phone)
Work Timings: 10:00 AM to 7:00 PM
Working Days: 6 days/week (1 rotational weekly off)

About the Role

We are looking for enthusiastic and target-driven individuals for our Life and Health Insurance telesales team. The role involves connecting with potential customers, understanding their requirements, and recommending suitable insurance plans. Candidates must be confident communicators with strong persuasion skills and the ability to work under pressure.

Key Responsibilities

• Make outbound calls to prospective customers and explain life and health insurance products clearly and professionally.
• Understand customer needs, financial goals, and risk appetite to recommend appropriate plans.
• Generate leads, follow-up consistently, and convert them into successful sales.
• Maintain call records, update CRM tools, and track daily/monthly performance targets.
• Build trust and rapport with customers to ensure high-quality interactions.
• Achieve assigned sales targets within the given timelines.
• Handle objections, provide accurate information, and guide customers throughout the policy buying process.
• Coordinate with internal teams for policy documentation and customer support when required.

Eligibility Criteria

Education:

• Graduate or Postgraduate (Any stream)

Experience:

• Freshers and experienced candidates can apply
• Experience in telesales, BFSI, insurance, or customer service is an added advantage

Key Skills Required

• Excellent verbal communication skills in English and Hindi
• Confident, persuasive, and customer-focused approach
• Ability to work under pressure and meet monthly targets
• Strong listening and problem-solving skills
• Basic computer knowledge (CRM, MS Office, etc.)
• Self-motivated and disciplined

Training & Certification

• Candidates must complete and clear the mandatory training & certification for Life Insurance and Health Insurance before joining the live process.
• Training will cover product details, sales scripts, compliance, and objection handling.

Compensation Structure

• Graduate Freshers:
• 4.5 LPA CTC
• 2.75 LPA Fixed

• 1.75 LPA Variable
• Postgraduate Freshers:

4.75 LPA CTC5.25 LPA CTC

• 2.75 LPA Fixed
• 2 LPA Variable
• Experienced Graduates/Postgraduates:
• 3.25 LPA Fixed
• 2 LPA VariableSelection Process

2 Rounds (Virtual):

• HR Screening Interview – Communication skills, basic fitment, motivation for the role
• Final Managerial Round – Sales aptitude, customer handling, target orientation, problem-solving

Job Type: Full-time

Pay: ₹100,000.00 - ₹300,000.00 per year

Application Question(s):

• Can you work from 10:00 AM to 7:00 PM without flexibility issues? (Yes/No)
• Are you willing to work in a target-driven sales environment? (Yes/No)
• Are you ready to attend and clear the mandatory Life & Health Insurance training and certification? (Yes/No)

Work Location: In person