Telemarketing Specialist

JOB DESCRIPTION

Company Description

Welcome to Maco Infotech Ltd - a leading provider of asset management software solutions! Our mission is to help businesses streamline their operations, reduce costs, and improve overall efficiency by providing top-notch asset management software solutions. Our team of experts works tirelessly to develop software solutions that are intuitive, user-friendly, and customizable to meet the unique needs of our clients. We offer a range of software solutions like hotel manager, HR software, accounting ERP etc. that are designed to help an organization manage its various functions in an efficient manner. Our software solutions are designed to cater to the needs of businesses of all sizes and across various industries. 

Role Description

This is a full-time on-site role for a Telemarketing Specialist located in Delhi, India. The Telemarketing Specialist will be responsible for lead generation, customer service, communication, customer support, and sales on a day-to-day basis. The Representative will be responsible for lead generation, cold calling , cold emails, communication with clients, excel management, coordinating sales activities and fixing meetings with respective clients. responsible for making outbound phone calls to potential customers, promoting products or services, and converting leads into sales. 

Key Responsibilities-

Making outbound calls

Contact potential customers identified through various lead generation methods. 

Following scripts

Product knowledge

Persuasion and closing

Schedule a follow-up appointment. 

Lead generation and management

Identify potential customers, qualify leads, and track their progress. 

Data entry and record-keeping

Meeting targets

Customer service

Strong verbal communication, active listening, and persuasive skills are essential. 

Understanding of sales strategies, closing techniques, and objection handling is crucial. 

Product knowledge

Qualifications

Lead Generation and Sales skills

Computer skills and record keeping

Customer engagement

Customer Service, Communication, and Customer Support skills

Excellent communication and interpersonal skills

Ability to build and maintain customer relationships

Experience in telemarketing or sales role

Bachelor's degree or Mba in Business Administration or related field,

English (hons) will be preferred for the job

Candidate must be a resident of Delhi (NCR)

Minimum 1 years of experience is a must.

Salary range - Negotiable

Job Location - First floor, Bunglow-2, West Patel Nagar, New Delhi, 110008