Telemarketing Specialist

Company Description

DREAMS CLUES®️ is an online platform specializing in unique, customizable products such as diaries, T-shirts, bags, and leather goods. Guided by passion, the company strives to make life more colorful and vibrant with high-quality, artistically designed products. DREAMS CLUES®️ values the aesthetic and functional quality of its items, ensuring uncompromised standards to stand out in the online retail market. With a focus on exceptional customer service, the company helps clients meet modern demands while exploring international trends in fashion and culture.

Role Description

This is a full-time hybrid role for a Telemarketing Specialist based in Sarita Vihar, with opportunities to work from home on a flexible schedule. The Telemarketing Specialist will manage outbound calls to generate leads, conduct sales pitches, and provide information about products. They will also handle customer inquiries, offer assistance, and maintain excellent customer relationships. The Specialist will collaborate with the sales team to explore potential markets and help achieve growth objectives.

Qualifications

• Strong skills in Lead Generation and Sales for driving revenue and identifying opportunities.
• Proficiency in Customer Service and Customer Support to ensure client satisfaction and build lasting loyalty.
• Excellent Communication abilities, both verbal and written, to interact clearly and effectively with customers.
• Self-motivation and a goal-oriented approach, with the ability to work effectively in both hybrid and team settings.
• Familiarity with CRM tools and telemarketing software is a plus.
• Bachelor’s degree or comparable experience in sales, marketing, or a related field is preferred.