You will be working as a full-time Telemarketing Specialist at our Diamonds & Jewelry manufacturing, trading, and exporting company located in Surat, Gujarat. Your primary responsibility will be to generate leads through outbound calls, handle customer inquiries, deliver exceptional customer service, and assist the sales team. Your daily tasks will involve managing lists, contacting potential customers, following up on leads, and maintaining accurate records of customer interactions. To excel in this role, you should possess strong skills in lead generation and sales, customer service, and customer support. Excellent communication abilities are crucial, along with the capacity to build relationships with customers effectively. You must be able to work both independently and collaboratively as part of a team. Previous experience in telemarketing or a related field would be advantageous. While a high school diploma or equivalent is required, a bachelor's degree is considered a plus.,
Role Overview: As a Telemarketing Specialist at Diamonds & Jewelry manufacturer, Trader and Exporter in Surat, Gujarat, you will be responsible for generating leads through outbound calls, managing customer inquiries, providing exceptional customer service, and supporting the sales team. Your daily tasks will include list management, contacting potential customers, following up on leads, and maintaining accurate records of customer interactions. Key Responsibilities: - Generate leads through outbound calls - Manage customer inquiries and provide exceptional customer service - Support the sales team by contacting potential customers - Follow up on leads and maintain accurate records of customer interactions Qualifications Required: - Lead Generation and Sales skills - Customer Service and Customer Support skills - Excellent Communication skills - Strong interpersonal skills and ability to build rapport with customers - Ability to work independently and as part of a team - Experience in telemarketing or a related field is preferred - High school diploma or equivalent required; bachelor's degree is a plus,