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Telecalling Executive (Sales Process)

Telecalling Executive (Sales Process)

Credicus Business Services

0 - 5 years

0 - 4 Lacs

mumbai maharashtra india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

resolve issues communication skills customer service customer-centric mindset problem-solving handle pressure

Work Mode

On-site

Job Type

Full Time

Job Description

Telesales Representative

Roles and Responsibilities

Serve as the primary point of contact for customer inquiries and service requests via phone.
Resolve issues with accuracy, empathy, and professionalism.
Maintain thorough documentation of all interactions in line with bank protocols.
Collaborate with team members to continuously improve service quality.

Skills Required

Graduation
in any stream is mandatory.
Freshers with strong communication skills are encouraged to apply.
Prior experience in a customer service or banking process is a plus.
Excellent command of both
spoken and written English
.
A
customer-centric mindset
with strong problem-solving abilities.
The ability to handle pressure in a fast-paced environment.

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