Telecalling Executive

0 - 31 years

1 - 3 Lacs

Posted:5 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Generating Leads: Reaching out to prospective clients, making cold calls, and using sales techniques to identify potential customers.  Sales and Upselling: Presenting products or services, demonstrating their value, and persuading customers to make a purchase or upselling existing customers.  Customer Relationship Management: Maintaining relationships with existing customers, addressing their queries and concerns, and ensuring customer satisfaction.  Order Processing: Taking and processing customer orders accurately and efficiently.  Meeting Sales Targets: Working to achieve individual and team sales quotas through effective sales techniques.  Database Management: Entering and updating customer information in the CRM system.  Troubleshooting and Complaint Handling: Resolving customer issues and handling complaints in a professional manner.  Reporting: Creating monthly sales reports and presenting them to the Telesales Manager.  Staying Informed: Keeping up-to-date with industry trends and product knowledge. 

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