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Telecaller

3.0 years

0 Lacs

Nungambakkam, Chennai, Tamil Nadu

Posted:1 week ago| Platform:

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Skills Required

CRM software Microsoft Excel Customer service English Microsoft Office 12th Pass Computer skills In-person Communication skills Negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Telecaller Location: Nugambakkam, Chennai Job Type: Full-time timings: 9.45 AM – 6.45pm Experience: 1–3 years Salary: 15K Net – 18K Net (Based on their Experience) + incentive Industry: Sales Key Responsibilities:  Make outbound calls to potential customers to inform them about products/services  Answer incoming calls from customers to address inquiries and resolve issues  Maintain records of calls and customer details in the database (CRM)  Follow up on leads and maintain good customer relationships  Meet daily, weekly, and monthly call and sales targets  Provide accurate information and handle complaints or concerns professionally Requirements:  English (Basic)  High school diploma or equivalent; a degree is a plus  Proven experience as a Tele caller or in a similar customer service/sales role is preferred  Excellent communication skills in English & Tamil  Basic computer knowledge and familiarity with CRM systems  Ability to remain calm and handle rejections positively  Strong interpersonal and negotiation skills  Knowledge about Ms office and Excel Benefits:  Attractive incentives/commission structure  Flexible working hours (if applicable)  Opportunity to grow within the company Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Required) Work Location: In person

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