Telecaller

0 years

0 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Profile: Telecaller

Experience: 0-2Yrs

Salary Range: 15-20k

About the Role

We are looking for a Telecaller. The candidate will be responsible for handling customer calls, following up with wholesalers and retailers, sharing product details, and maintaining client relationships.

Key Responsibilities

  • Make outbound calls to potential and existing clients (wholesalers, retailers, distributors).

  • Explain product features (silk sarees, cotton sarees, fancy sarees) and pricing.

  • Maintain client database and follow up regularly.

  • Handle customer inquiries and escalate issues when necessary.

  • Support the sales team in generating new leads and closing orders.

  • Coordinate with warehouse/dispatch team for order updates.

Requirements

  • Minimum qualification: 12th Pass / Graduate.

  • Prior experience in telecalling / sales support preferred (textile/garment industry experience is an advantage).

  • Good communication skills in Hindi, Gujarati, and basic English.

  • Ability to convince clients and maintain relationships.

  • Basic knowledge of MS Excel/CRM data entry.

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