Telecaller

Job Title: Telecaller
Location: 125/2, Taki Rd, Kalikapur, Barasat, Kolkata, West Bengal – 700124
Company: Need Eighty Two Forex and Travels Pvt. Ltd.
Employment Type: Full-Time

About Us

Need Eighty Two Forex and Travels Pvt. Ltd. is a leading company in the Travel & Tourism, Forex, and Medical Tourism industry. We provide domestic & international tour packages, air ticketing, train bookings, foreign exchange services, and medical tourism support.

Job Responsibilities

• Make and receive calls to/from agents related to flights, trains, and tour packages.
• Communicate offers, booking details, and service updates to agents.
• Coordinate between internal departments and external agents to ensure smooth operations.
• Maintain accurate call logs, follow-up details, and agent records.
• Draft and send professional emails to agents as required.
• Build and maintain strong relationships with travel agents and partners.
• Achieve communication and support targets set by the management.

Requirements

• Minimum qualification: Higher Secondary / Graduate.
• Prior experience as a Telecaller / Customer Care / Travel Agent Coordinator preferred.
• Good communication skills in English, Hindi & Bengali.
• Basic knowledge of MS Office & Email drafting.
• Ability to handle multiple queries with patience and accuracy.
• Team player with strong coordination skills.

What We Offer

• Attractive salary and incentives.
• Career growth opportunities in the travel industry.
• Supportive and professional work culture.

To Apply:
Send your updated resume to need82humanresource@gmail.com with the subject line:
“Application for Telecaller Position”

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

• Barasat, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person