Telecaller

Telecaller (Female Preferred) - Stocks & Investment

We are seeking a highly motivated and articulate Female Telecaller to join our dynamic team. The ideal candidate will have at least 2 months of hands-on experience in telecalling, coupled with a genuine interest and foundational knowledge of stocks, investments, and the Angel One platform. This role is crucial for connecting with potential clients, educating them about investment opportunities, and facilitating their journey into the financial market.

Key Responsibilities:

• Client Outreach: Conduct outbound calls to prospective clients, introducing them to our financial products and services, particularly focusing on stocks and investment opportunities.
• Information & Education: Clearly explain the basics of the stock market, various investment instruments (e.g., mutual funds, equities, derivatives), and the benefits of opening a Demat and trading account with Angel One.
• Lead Qualification: Identify and qualify potential leads by understanding their financial goals, risk appetite, and investment experience.
• Query Resolution: Address client inquiries, concerns, and objections related to stock market trading, investment products, and the Angel One platform.
• Relationship Building: Build rapport and foster positive relationships with prospective clients to encourage account opening and long-term engagement.
• Data Management: Accurately record all call details, client interactions, and lead statuses in the CRM system.
• Target Achievement: Strive to meet and exceed daily/weekly call targets and client acquisition goals.
• Market Awareness: Stay updated with current market trends, financial news, and new offerings on the Angel One platform to provide relevant information to clients.

Key Skills & Qualifications:

Essential:

• Minimum 2 months of proven hands-on experience as a Telecaller or in a similar customer-facing role.
• Foundational knowledge of stocks, investments, and financial markets.
• Familiarity with the Angel One platform and its services (trading, Demat account opening, etc.).
• Excellent verbal communication and active listening skills in English and regional languages (e.g., Hindi, Tamil, etc.).
• Strong persuasion and negotiation abilities, with the capacity to handle objections professionally.

Other Skills:

• Ability to clearly articulate complex financial concepts in an easy-to-understand manner.
• Customer-centric approach with strong interpersonal skills.
• Basic computer proficiency and experience with CRM software is an advantage.
• Self-motivated, target-driven, and able to work independently.
• Ability to maintain composure and professionalism in challenging situations.
• Good organizational skills and attention to detail for accurate record-keeping.

Preferred Candidate Profile:

• Female candidates are preferred for this role.
• Enthusiastic and eager to learn and grow within the financial services industry.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

• Day shift
• Morning shift

Work Location: In person