Telecaller - Outbound and Inbound

3 - 8 years

2 - 4 Lacs

Posted:5 days ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

  • Outbound Calling

  • Initiate calls to potential customers from provided databases or cold leads
  • Promote products/services and explain offerings clearly
  • Follow up on previous interactions to drive conversions
  • Inbound Call Handling

  • Respond to customer inquiries with professionalism and empathy
  • Resolve issues or redirect calls to appropriate departments
  • Maintain high standards of customer satisfaction
  • Lead Generation & Qualification

  • Identify and qualify leads through effective questioning
  • Maintain lead databases and update CRM systems
  • Coordinate with sales teams for follow-ups and closures
  • Sales Support

  • Assist in closing deals by providing product information and addressing
  • Meet or exceed daily/weekly/monthly targets
  • Upsell or cross-sell relevant services when appropriate
  • Reporting & Documentation

  • Maintain call logs and customer interaction records
  • Share daily performance reports with team leads
  • Track conversion metrics and suggest improvements

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Noida, Uttar Pradesh, India

, , United Arab Emirates

, , United Arab Emirates

, , United Arab Emirates

, , United Arab Emirates

, , United Arab Emirates

, , United Arab Emirates