Telecaller

You'll need a combination of skills and traits. Here are some key ​requirements

- *Excellent Communication*: Clear, polite, and confident communication is crucial for engaging with customers and conveying information effectively.

- *Active Listening*: Paying attention to customers' needs, concerns, and queries helps build rapport and resolve issues efficiently.

- *Persuasion and Negotiation*: Convincing customers to apply for products or services requires strong persuasion and negotiation skills.

- *Problem-Solving Abilities*: Quickly identifying and resolving customer complaints is vital for maintaining customer satisfaction and loyalty.

- *Technical Skills*: Familiarity with CRM systems, telecalling software, and basic computer knowledge helps manage calls and maintain accurate records.

- *Patience and Emotional Intelligence*: Handling difficult or indifferent customers requires patience, empathy, and emotional intelligence.

- *Resilience and Rejection Handling*: Telecallers need to manage rejection and stay motivated, even in challenging situations.

- *Adaptability*: Being flexible and adaptable helps handle diverse customer personalities and needs.

- *Time Management*: Effectively managing call volumes and prioritizing calls optimizes productivity.

- *Product Knowledge*: Understanding the products or services being promoted is essential for providing accurate information and addressing customer queries.

- *Professionalism*: Maintaining a professional demeanor during customer interactions reflects positively on the company.

- *Data Entry and Record-Keeping*: Accurately maintaining customer records and interaction details is crucial for performance tracking and analysis.

Salary will be decided after the interview

Job Type: फ़ुल-टाइम

Pay: From ₹1,000.00 per month

Work Location: In person