Posted:1 day ago| Platform: Apna logo

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Job Type

Full Time

Job Description

Excellent verbal communication in Hindi, English, Marathi or regional languages Active listening to understand debtor concerns Clear articulation and professional tone Strong negotiation skills to settle repayment terms Persuasive ability without being aggressive Conflict resolution to handle objections calmly CRM software proficiency for tracking calls and payments Record-keeping accuracy for documenting interactions Time management to follow up consistently Patience and resilience in handling difficult conversations Empathy to maintain a compassionate approach Stress tolerance in high-pressure environments

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