Telecaller

Position : Telle Caller

Purpose:

Key Responsibilities:

• Tele calling & Candidate Sourcing
• Make outbound calls to job seekers, job portals, referral networks, and past candidate databases.
• Clearly communicate job role, salary, documents required, and benefits to prospective candidates. Maintain a daily call count and engagement tracker.
• Candidate Screening & Follow-up Perform initial candidate screening over the phone age, physical fitness, documents, location preferences, etc.
• Convince eligible candidates to report to the nearest training center or recruitment hub.
• Schedule and follow up with candidates for documentation and joining formalities.
• Database Management Maintain accurate candidate records in Excel or internal software – contact info, status, follow-up dates, etc.
• Ensure the database is clean, duplicate-free, and updated daily with correct status (Interested Not Interested Joined Rejected).
• Outreach & Campaigns Support WhatsApp broadcast, SMS campaigns, and local outreach activities as per guidance.
• Coordinate with the field sourcing team for village visits, camps, or referral schemes.

Candidate Profile

• Minimum: 10+2 or Graduate in any discipline
• Good communication skills in Bangali, Hindi, and basic English
• Confident and polite phone manner with ability to influence rural candidates
• Basic computer knowledge: MS Excel, WhatsApp, email, and web browsing
• Prior experience in a call center, tele-sales, or recruitment is preferred Performance Expectations
• Minimum daily outbound calls: 100–150
• Monthly joining targets: 30+ candidates