Telecaller

 Description: Telecaller Company: F7 Healthcare Pvt Ltd Location: Hyderabad, Tolichowki, Podium Mall Position: Telecaller (Inbound & Outbound) Work Schedule: Rotational Shifts (9 hours/day, Weekly 1 Off) Responsibilities: •            Handle inbound calls and address customer inquiries promptly and professionally.                •            Make outbound calls to potential and existing customers to provide information about products and services.                •            Follow up on customer leads and maintain a database of customer interactions.                •            Provide accurate information and resolve customer complaints to achieve customer satisfaction.                •            Maintain a high level of product knowledge to effectively answer questions and promote services.                •            Collaborate with team members and provide support whenever necessary.                •            Adhere to all company policies and procedures regarding customer interactions and data management.                •            Work in rotational shifts, ensuring coverage during all business hours                 Requirements:                •            High school diploma or equivalent; bachelor’s degree preferred.                •            Previous experience in a tele calling or customer service role is an advantage.                •            Excellent communication skills in English and Telugu; proficiency in other regional languages is a plus.                •            Ability to handle a high volume of calls and multitask efficiently.                •            Strong problem-solving skills and attention to detail.                •            Proficient in using computers and CRM software.                •            Flexible to work in rotational shifts, including weekends Benefits:                •            Competitive salary with performance-based incentives.                •            Professional development and training opportunities.                •            A supportive and friendly work environment.   •   Company Sim Card.  •   1 Weekoff.   If you are passionate about helping people and have excellent communication skills, apply now to join our dynamic team at F7 Healthcare Pvt Ltd!