Telecaller Executive

Role Overview:

We are seeking a proactive and enthusiastic Telecaller to join our dynamic real estate team. The ideal candidate will be responsible for making outbound calls to potential clients, promoting real estate projects, scheduling site visits, and maintaining strong follow-up communication. Your role is key in generating qualified leads for the sales team and enhancing client engagement.

Key Responsibilities:

• Lead Generation & Follow-up:
• Make outbound calls to potential homebuyers and investors from provided databases.
• Explain project details, amenities, location advantages, pricing, and payment plans.
• Generate interest and schedule site visits or meetings for the sales team.
• Follow up with interested clients regularly to ensure conversion.
• Client Coordination:
• Coordinate with walk-in clients and collect requirements over the phone.
• Provide accurate information and resolve basic client queries.
• Update clients on current offers, project launches, or inventory changes.
• CRM & Database Management:
• Maintain and update customer data and call logs in CRM tools or Excel.
• Track follow-up calls, appointment status, and lead stage movement.
• Collaboration:
• Work closely with the sales and marketing team for campaign follow-ups.
• Share lead insights or objections raised during calls to refine scripts and strategy.
• Reporting:
• Submit daily and weekly call reports and lead progress to the supervisor.
• Meet call targets, lead generation, and appointment conversion KPIs.

Requirements:

• Minimum 12th pass or graduate (any discipline)
• Strong verbal communication skills in Hindi and English (regional language is a plus)
• 0–2 years of telecalling or customer support experience (real estate experience preferred)
• Basic knowledge of property sales, real estate terms, and local geography
• Proficiency in MS Excel or CRM tools
• Good persuasion, follow-up, and organizational skills

Benefits:

• Attractive incentive structure on lead conversions
• Exposure to premium real estate projects
• Training & growth opportunities within the organization

Job Type: Full-time

Pay: ₹14,000.00 - ₹15,000.00 per month

Schedule:

• Morning shift

Work Location: In person