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Posted:7 hours ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Key Responsibilities:

·        Make daily sales and follow-up calls to existing and potential salon clients.

·        Conduct regular feedback calls to understand client satisfaction and challenges.

·        Address any client concerns or service issues and escalate them to the concerned department.

·        Maintain call records in excel sheet.

·        Build and maintain strong client relationships through effective communication.

·        Work closely with the sales and support teams for better service delivery.

Requirements:

·        Graduate with relevant experience.

·        Prior experience in Telecalling, especially in the beauty or salon industry, is a plus.

·        Strong communication and listening skills in Hindi and English.

·        Basic knowledge of MS Excel or CRM tools.

·        Ability to handle client issues patiently and professionally.

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