0 - 2 years

1 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are looking for a confident and persuasive Telecaller to interact with potential customers over the phone, generate leads, provide information, and close sales or admissions. The ideal candidate should have excellent communication skills and a customer-focused approach.

Key Responsibilities

  • Make outbound calls to prospective customers/students from provided databases
  • Handle inbound calls and respond to inquiries professionally
  • Explain products, services, courses, or offers clearly and convincingly
  • Generate leads, follow up on inquiries, and convert them into sales/admissions
  • Maintain accurate call records and update CRM/database regularly
  • Achieve daily, weekly, and monthly calling and conversion targets
  • Address customer queries, objections, and concerns politely
  • Coordinate with internal teams for follow-ups and closures

Required Skills & Qualifications

  • Minimum qualification: 12th pass / Graduate preferred
  • Strong verbal communication skills in English & Hindi (regional language is a plus)
  • Good listening and convincing skills
  • Basic computer knowledge (MS Excel, CRM tools)
  • Ability to handle rejection and work under targets
  • Freshers welcome (training will be provided)

Experience

  • 0–2 years of experience in telecalling, sales, customer support, or admissions
  • Experience in education, real estate, banking, or sales is an advantage

Key Attributes

  • Confident and polite phone etiquette
  • Target-oriented and self-motivated
  • Positive attitude and strong follow-up skills
  • Team player with a professional approach

Job Type: Full-time

Pay: ₹8,554.39 - ₹15,000.00 per month

Work Location: In person

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