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Telecaller / Customer Support Executive

Telecaller / Customer Support Executive

Ratoon Digital

0 years

0 Lacs

indore madhya pradesh india

Posted:1 week ago| Platform:

Apply

Skills Required

support resolve logistics chat communication mobile learning

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview

Telecaller / Customer Support Executive

Key Responsibilities

Handle
incoming & outgoing customer calls
related to orders
Assist customers with
order status, delivery updates, returns & exchanges
Resolve customer complaints and concerns politely and efficiently
Coordinate with internal teams (warehouse/logistics) for order resolution
Maintain proper call logs and customer records
Follow up with customers to ensure complete satisfaction
Handle WhatsApp / basic chat support if required

Requirements

Good
communication skills
in Hindi & basic English
Polite, patient, and customer-friendly attitude
Basic knowledge of
e-commerce order flow
(preferred)
Ability to multitask and solve problems on the go
Comfortable using mobile apps, WhatsApp, and basic systems

What We Offer

Friendly and fast-growing work environment
Learning exposure in
e-commerce & customer handling
Growth opportunities based on performance

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Ratoon Digital

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Telecaller / Customer Support Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Job Overview

Telecaller / Customer Support Executive

Key Responsibilities

incoming & outgoing customer calls

order status, delivery updates, returns & exchanges

Resolve customer complaints and concerns politely and efficiently

Coordinate with internal teams (warehouse/logistics) for order resolution

Maintain proper call logs and customer records

Follow up with customers to ensure complete satisfaction

Handle WhatsApp / basic chat support if required

Requirements

communication skills

e-commerce order flow

What We Offer

e-commerce & customer handling

Growth opportunities based on performance

More Jobs at Ratoon Digital