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Telecaller

Telecaller

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Certifyied

0 - 2 years

1 - 2 Lacs

Cochin

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

database schedule resolve reports service communication crm management support multilingual

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a confident and energetic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound queries, and effectively communicating with potential or existing customers to generate leads, provide information, or close sales.

Key Responsibilities:

Make outbound calls to prospective customers to promote products/services.
Answer incoming calls and respond to customer inquiries promptly and professionally.
Explain products/services and generate interest in the offerings.
Follow up on leads and maintain a proper database of customer interactions.
Schedule meetings or appointments for the sales team when required.
Handle customer objections, provide accurate information, and resolve queries.
Meet daily/weekly/monthly targets set by the team lead or management.
Maintain call records and submit regular reports on performance and customer feedback.

Requirements:

Minimum qualification graduation preferred.
0–2 years of experience in tele calling, customer service, or tele sales.
Excellent communication skills.
Basic computer knowledge and experience in using CRM or call management tools.
Strong interpersonal skills and a polite, persuasive tone.
Ability to work independently and as part of a team.

Preferred Skills:

Prior experience in sales or customer support roles.
Ability to handle rejection and remain motivated.
Multilingual abilities are a plus.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

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