Telecaller

Telecaller – Construction Sector

Location: Kochi
Experience: 1–2 years in telecalling, inside sales, or customer engagement (Freshers with relevant internship experience may be considered)

We are looking for a confident and enthusiastic Telecaller to join our team in Kochi. The ideal candidate will have prior experience in telecalling, preferably in construction, building materials, or real estate. If you're fluent in Malayalam, enjoy connecting with people over calls, and have a flair for convincing customers — we'd love to talk to you!

Key Responsibilities:

• Make outbound calls to potential clients including builders, contractors, and individual customers.
• Explain our construction-related products/services and generate interest.
• Follow up with leads, fix appointments, and support the sales team in closing deals.
• Maintain accurate records of calls, customer responses, and status updates.
• Share daily call reports and updates with the team lead.
• Work with internal teams to ensure smooth coordination and follow-up.
• Handle basic inbound queries and redirect them appropriately.

What You Should Bring:

• 1–2 years of experience in telecalling or customer interaction roles.
• Excellent speaking skills in Malayalam (mandatory) and basic English.
• Good listening ability and a polite, persuasive communication style.
• Comfort with using phones, WhatsApp, and basic CRM tools.
• Target-oriented attitude and willingness to learn.

Preferred Background:

• Prior experience in real estate, construction materials, or B2B sales support is a plus.
• Familiarity with common construction terms or regional builder networks is an advantage.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Application Question(s):

• Current Salary?

Work Location: In person