Tele-Sales Manager

Job Description

Job Title: Tele Sales Manager Experience: Minimum 5 years Location: Kannur, Kerala Employment Type: Full-Time Job Summary: We are looking for an experienced and proactive Tele Sales Manager to lead our CSR Sales team in driving lead conversion, achieving sales targets, and enhancing the overall customer experience. The ideal candidate will possess strong coaching and leadership skills, a customer-focused mindset, and the ability to foster cross-functional collaboration for efficient order and post-sales management. Key Responsibilities 1.Drive lead conversions by effectively managing and guiding the CSR Sales team. 2.Monitor performance metrics and ensure achievement of daily and weekly sales targets. 3.Resolve escalated customer issues and post-sales concerns promptly. 4.Retain at-risk orders through effective engagement and problem-solving. 5.Coordinate with sellers for timely order processing and issue resolution. 6.Ensure smooth workflow between CSR, operations, and seller teams. Requirements: Bachelors degree in Business or a related field. Proven track record of achieving sales targets and managing high-performing sales teams. Strong verbal communication skills in both English and Hindi are mandatory. Excellent interpersonal, and conflict-resolution skills. Strong organizational and problem-solving abilities. Familiarity with CRM systems is a plus. What We Offer: Competitive salary with performance incentives. Opportunity to lead and shape a dynamic sales team. Growth opportunities within a rapidly expanding organization. A supportive and collaborative work culture. To Apply: career@jazp.com Job Title: Tele Sales Manager Experience: Minimum 5 years Location: Kannur, Kerala Employment Type: Full-Time Job Summary: We are looking for an experienced and proactive Tele Sales Manager to lead our CSR Sales team in driving lead conversion, achieving sales targets, and enhancing the overall customer experience. The ideal candidate will possess strong coaching and leadership skills, a customer-focused mindset, and the ability to foster cross-functional collaboration for efficient order and post-sales management. Key Responsibilities 1.Drive lead conversions by effectively managing and guiding the CSR Sales team. 2.Monitor performance metrics and ensure achievement of daily and weekly sales targets. 3.Resolve escalated customer issues and post-sales concerns promptly. 4.Retain at-risk orders through effective engagement and problem-solving. 5.Coordinate with sellers for timely order processing and issue resolution. 6.Ensure smooth workflow between CSR, operations, and seller teams. Requirements: Bachelors degree in Business or a related field. Proven track record of achieving sales targets and managing high-performing sales teams. Strong verbal communication skills in both English and Hindi are mandatory. Excellent interpersonal, and conflict-resolution skills. Strong organizational and problem-solving abilities. Familiarity with CRM systems is a plus. What We Offer: Competitive salary with performance incentives. Opportunity to lead and shape a dynamic sales team. Growth opportunities within a rapidly expanding organization. A supportive and collaborative work culture. To Apply: career@jazp.com