Posted:3 weeks ago|
Platform:
On-site
Full Time
Job Description:
Janitri is building India’s most trusted maternal wellness brand. We’re looking for a Business Development Associate (D2C) who can speak directly to expecting and new mothers, help them understand our products, and convert warm leads into happy customers. This is a calling-first role, best suited for someone empathetic, persuasive, and fluent in Hindi & English. If you love talking to people, building trust, and guiding them through their buying journey, this role is for you.
Key Responsibilities: -
Lead Engagement & Conversion● Call leads from website, Amazon, WhatsApp, ads, and influencer campaigns● Explain product features, address doubts, and build trust through empathy● Convert warm leads to orders by offering the right guidance and timely follow-ups -
Daily Calling & Reporting
● Make 60–80 calls/day (mix of follow-ups and fresh leads)● Update CRM (Zoho/Sheets) with call outcomes, queries, and feedback● Share daily reports on conversion %, dropped calls, and common concerns -
Customer Support & Education
● Act as a friendly brand representative helping moms through pregnancy & postpartum care● Handle basic product inquiries and route complex issues to support team● Maintain a warm, supportive, and solution-driven tone at all times
You’re a Great Fit If You:
● Have 1–3 years of telecalling, inside sales, or customer support experience in D2C/eCommerce● Speak fluent Hindi and English (South Indian languages are a bonus!)● Are patient, confident, and know how to build rapport in the first 30 seconds● Understand the emotional needs of moms, caregivers, and health-first buyers● Are comfortable with CRM updates, call tracking, and daily reporting Bonus Points For:● Prior experience in maternity, wellness, femtech, or personal care brands● Working with Shopify, WhatsApp, Zoho CRM, or telephony tools● Handling influencer-generated or ad-based inbound leads
Work Culture & Perks:
● Based in Bangalore – In-office (6 Days/Week)● Attractive performance-based incentives on top of fixed salary● Training in soft skills, product knowledge, and consumer care● Work with a mission-driven team creating impact for real mothers● Clear career growth path to Team Lead – Customer Sales or Relationship Manager.
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Ability to commute/relocate:
Education:
Language:
Work Location: In person
Janitri
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