Tele counsellor

As a Junior Tele Counsellor at PactPulse Solutions in Pune, you will play a vital role in engaging with clients, addressing their queries, and providing them with valuable information. With a focus on utilizing your excellent communication skills, problem-solving abilities, and sales expertise, you will actively contribute to client satisfaction and business growth. Your primary responsibilities will include conducting telephonic counseling sessions with both potential and existing clients, actively listening to their concerns, and tailoring your responses to meet their specific needs. By effectively utilizing your sales and problem-solving skills, you will promote our services persuasively and enhance client satisfaction. In addition to engaging with clients, you will also be responsible for maintaining detailed records of client interactions, collaborating with the team to enhance client engagement strategies, and staying informed about industry trends to provide accurate advice. To excel in this role, you must possess excellent communication skills to build rapport with clients, problem-solving skills to devise efficient solutions, and proven sales skills to achieve client acquisition targets. Your active listening abilities, customer service orientation, effective time management, stress management proficiency, and solid knowledge of counseling techniques will be crucial in delivering quality service and support to clients. If you are a motivated individual with a passion for client interaction and development, this opportunity at PactPulse Solutions offers you a platform to enhance your counseling and communication skills while actively contributing to the growth and satisfaction of our clients. Join us in our mission to empower businesses across various sectors and make a significant impact in the consulting industry.,