International support executive

As an International Support Executive at PactPulse Solutions in Pune, you will be responsible for providing exceptional customer service to our international clients. With 0 to 1 year of work experience, you will play a crucial role in ensuring client needs are met through effective communication and problem-solving. Your primary qualifications for this role include excellent communication skills to interact with international clients, customer service orientation to deliver exceptional support, and fluent English speaking abilities. Additionally, cultural awareness, problem-solving capabilities, technical troubleshooting skills, attention to detail, and time management are essential skills required for success in this position. Your key responsibilities will involve delivering outstanding customer support through various communication channels, resolving client inquiries promptly, collaborating with internal teams for issue resolution, and maintaining accurate documentation of all interactions. You will also need to stay updated on the company's products and services, identify process improvement opportunities, analyze client data, and contribute to enhancing the customer support strategy. Join us at PactPulse Solutions and be a part of our small yet impactful team dedicated to empowering businesses across various industries. Visit our website at pactpulsesolutions.com to learn more about our comprehensive business solutions.,