Tele Collection Executive

1 - 5 years

3 - 6 Lacs

Posted:17 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Initiate outbound calls to customers with overdue accounts to remind them of pending payments
  • Address customer queries related to billing, account status, and available payment options
  • Negotiate payment arrangements while maintaining a professional and customer-friendly approach
  • Document all customer interactions, payment commitments, and outcomes in the company's database
  • Coordinate with the finance department to track collections and provide updates on account status
  • Follow up on promised payments and resolve discrepancies or issues raised by customers
  • Ensure adherence to all company policies and compliance regulations regarding collections practices

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Kinara Capital logo
Kinara Capital

Financial Services

Bangalore

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