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3.0 - 5.0 years
2 - 4 Lacs
thane, ahmedabad
Work from Office
We are seeking a proactive and results-driven Team Lead Debt Collection to oversee the daily operations of our collections team. The role involves supervising debt collectors, ensuring achievement of collection targets, monitoring team performance, and maintaining compliance with company policies and regulatory guidelines. The ideal candidate will have strong leadership, communication, and negotiation skills, with proven experience in managing recovery processes. Key Responsibilities: Lead, mentor, and motivate a team of debt collectors to achieve monthly collection targets. Monitor outbound calls and follow-ups to ensure timely recovery of overdue accounts. Handle escalated customer cases a...
Posted 1 day ago
3.0 - 5.0 years
2 - 4 Lacs
mumbai, chennai
Work from Office
We are seeking a proactive and results-driven Team Lead Debt Collection to oversee the daily operations of our collections team. The role involves supervising debt collectors, ensuring achievement of collection targets, monitoring team performance, and maintaining compliance with company policies and regulatory guidelines. The ideal candidate will have strong leadership, communication, and negotiation skills, with proven experience in managing recovery processes. Key Responsibilities: Lead, mentor, and motivate a team of debt collectors to achieve monthly collection targets. Monitor outbound calls and follow-ups to ensure timely recovery of overdue accounts. Handle escalated customer cases a...
Posted 1 day ago
2.0 - 8.0 years
3 - 6 Lacs
shimoga, karnataka, india
On-site
Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedu...
Posted 1 month ago
2.0 - 8.0 years
3 - 6 Lacs
ahmedabad, gujarat, india
On-site
Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedu...
Posted 1 month ago
2.0 - 8.0 years
3 - 6 Lacs
davanagere, karnataka
On-site
Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedu...
Posted 1 month ago
2.0 - 8.0 years
3 - 6 Lacs
nagpur, maharashtra, india
On-site
Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedu...
Posted 1 month ago
2.0 - 8.0 years
3 - 6 Lacs
coimbatore, tamil nadu, india
On-site
Key Responsibilities: Contact clients with overdue payments via phone, email, and written correspondence. Negotiate payment plans and settlements to facilitate debt recovery. Maintain accurate records of all communications and transactions related to collections. Monitor and track account statuses and report on collection activities. Collaborate with internal teams to resolve client issues and disputes. Conduct regular follow-ups with clients and escalate accounts as necessary. Analyze collection trends and implement strategies to improve efficiency. Ensure compliance with legal and company policies related to collections. Skills Required: Strong communication and interpersonal skills. Excel...
Posted 1 month ago
2.0 - 8.0 years
3 - 6 Lacs
salem, tamil nadu, india
On-site
Key Responsibilities: Contact clients with overdue payments via phone, email, and written correspondence. Negotiate payment plans and settlements to facilitate debt recovery. Maintain accurate records of all communications and transactions related to collections. Monitor and track account statuses and report on collection activities. Collaborate with internal teams to resolve client issues and disputes. Conduct regular follow-ups with clients and escalate accounts as necessary. Analyze collection trends and implement strategies to improve efficiency. Ensure compliance with legal and company policies related to collections. Skills Required: Strong communication and interpersonal skills. Excel...
Posted 1 month ago
2.0 - 8.0 years
3 - 6 Lacs
madurai, tamil nadu, india
On-site
Key Responsibilities: Contact clients with overdue payments via phone, email, and written correspondence. Negotiate payment plans and settlements to facilitate debt recovery. Maintain accurate records of all communications and transactions related to collections. Monitor and track account statuses and report on collection activities. Collaborate with internal teams to resolve client issues and disputes. Conduct regular follow-ups with clients and escalate accounts as necessary. Analyze collection trends and implement strategies to improve efficiency. Ensure compliance with legal and company policies related to collections. Skills Required: Strong communication and interpersonal skills. Excel...
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
bengaluru, karnataka, india
On-site
Initiate outbound calls to customers with overdue accounts to remind them of pending payments Address customer queries related to billing, account status, and available payment options Negotiate payment arrangements while maintaining a professional and customer-friendly approach Document all customer interactions, payment commitments, and outcomes in the company's database Coordinate with the finance department to track collections and provide updates on account status Follow up on promised payments and resolve discrepancies or issues raised by customers Ensure adherence to all company policies and compliance regulations regarding collections practices
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
mumbai, maharashtra, india
On-site
Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedu...
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Thane
Work from Office
COLLECTION PROCESS FOR BANKING AND NBFC. Responsibilities: Customer Contact: Make outbound calls to customers with overdue payments. Clearly communicate the outstanding balance and payment due date. Explain the consequences of non-payment and the importance of timely settlements. Answer customer inquiries regarding their accounts and payment options. Maintain accurate records of all customer interactions. Payment Negotiation: Negotiate payment plans and settlements with customers. Explain various payment options and assist customers in choosing the most suitable method. Follow established guidelines for payment arrangements and discounts. Document all agreed-upon payment arrangements. Follow...
Posted 4 months ago
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