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10 Payment Negotiation Jobs

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2.0 - 8.0 years

3 - 6 Lacs

shimoga, karnataka, india

On-site

Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedures and external regulatory requirements

Posted 1 week ago

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2.0 - 8.0 years

3 - 6 Lacs

ahmedabad, gujarat, india

On-site

Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedures and external regulatory requirements

Posted 1 week ago

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2.0 - 8.0 years

3 - 6 Lacs

davanagere, karnataka

On-site

Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedures and external regulatory requirements

Posted 1 week ago

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2.0 - 8.0 years

3 - 6 Lacs

nagpur, maharashtra, india

On-site

Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedures and external regulatory requirements

Posted 1 week ago

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2.0 - 8.0 years

3 - 6 Lacs

coimbatore, tamil nadu, india

On-site

Key Responsibilities: Contact clients with overdue payments via phone, email, and written correspondence. Negotiate payment plans and settlements to facilitate debt recovery. Maintain accurate records of all communications and transactions related to collections. Monitor and track account statuses and report on collection activities. Collaborate with internal teams to resolve client issues and disputes. Conduct regular follow-ups with clients and escalate accounts as necessary. Analyze collection trends and implement strategies to improve efficiency. Ensure compliance with legal and company policies related to collections. Skills Required: Strong communication and interpersonal skills. Excellent negotiation and persuasion abilities. Problem-solving skills and attention to detail. Ability to work under pressure and manage multiple accounts simultaneously. Proficient in data entry and record-keeping. Understanding of financial concepts related to credit and collections.

Posted 1 week ago

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2.0 - 8.0 years

3 - 6 Lacs

salem, tamil nadu, india

On-site

Key Responsibilities: Contact clients with overdue payments via phone, email, and written correspondence. Negotiate payment plans and settlements to facilitate debt recovery. Maintain accurate records of all communications and transactions related to collections. Monitor and track account statuses and report on collection activities. Collaborate with internal teams to resolve client issues and disputes. Conduct regular follow-ups with clients and escalate accounts as necessary. Analyze collection trends and implement strategies to improve efficiency. Ensure compliance with legal and company policies related to collections. Skills Required: Strong communication and interpersonal skills. Excellent negotiation and persuasion abilities. Problem-solving skills and attention to detail. Ability to work under pressure and manage multiple accounts simultaneously. Proficient in data entry and record-keeping. Understanding of financial concepts related to credit and collections.

Posted 1 week ago

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2.0 - 8.0 years

3 - 6 Lacs

madurai, tamil nadu, india

On-site

Key Responsibilities: Contact clients with overdue payments via phone, email, and written correspondence. Negotiate payment plans and settlements to facilitate debt recovery. Maintain accurate records of all communications and transactions related to collections. Monitor and track account statuses and report on collection activities. Collaborate with internal teams to resolve client issues and disputes. Conduct regular follow-ups with clients and escalate accounts as necessary. Analyze collection trends and implement strategies to improve efficiency. Ensure compliance with legal and company policies related to collections. Skills Required: Strong communication and interpersonal skills. Excellent negotiation and persuasion abilities. Problem-solving skills and attention to detail. Ability to work under pressure and manage multiple accounts simultaneously. Proficient in data entry and record-keeping. Understanding of financial concepts related to credit and collections.

Posted 1 week ago

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1.0 - 5.0 years

3 - 6 Lacs

bengaluru, karnataka, india

On-site

Initiate outbound calls to customers with overdue accounts to remind them of pending payments Address customer queries related to billing, account status, and available payment options Negotiate payment arrangements while maintaining a professional and customer-friendly approach Document all customer interactions, payment commitments, and outcomes in the company's database Coordinate with the finance department to track collections and provide updates on account status Follow up on promised payments and resolve discrepancies or issues raised by customers Ensure adherence to all company policies and compliance regulations regarding collections practices

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1.0 - 5.0 years

3 - 6 Lacs

mumbai, maharashtra, india

On-site

Manage and follow up on overdue accounts to ensure timely recovery of outstanding payments Contact clients through phone calls, emails, and in-person visits to discuss and resolve payment issues Negotiate payment terms and settlement plans in accordance with company policies Maintain accurate and up-to-date records of all communication and collection activities Collaborate with the finance team to reconcile account discrepancies and ensure data accuracy Prepare and present regular reports on collection performance and outstanding accounts Stay updated on industry practices, debt collection regulations, and customer interaction protocols Ensure full compliance with internal collection procedures and external regulatory requirements

Posted 1 week ago

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0.0 - 1.0 years

1 - 2 Lacs

Thane

Work from Office

COLLECTION PROCESS FOR BANKING AND NBFC. Responsibilities: Customer Contact: Make outbound calls to customers with overdue payments. Clearly communicate the outstanding balance and payment due date. Explain the consequences of non-payment and the importance of timely settlements. Answer customer inquiries regarding their accounts and payment options. Maintain accurate records of all customer interactions. Payment Negotiation: Negotiate payment plans and settlements with customers. Explain various payment options and assist customers in choosing the most suitable method. Follow established guidelines for payment arrangements and discounts. Document all agreed-upon payment arrangements. Follow-Up and Escalation: Conduct follow-up calls to ensure customers adhere to agreed-upon payment plans. Escalate unresolved cases to the Collections Supervisor/Manager as needed. Provide timely updates on the status of collection efforts. Maintain a proper follow up system to ensure maximum collection. Compliance and Documentation: Adhere to all banking and NBFC regulations and company policies. Maintain confidentiality of customer financial information. Ensure accurate and complete documentation of all collection activities. Utilize CRM software to document all interactions.

Posted 3 months ago

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