Job
Description
We are looking for a dynamic and motivated Community Operation Specialist to join our team. In this role, you will be responsible for engaging with potential riders, explaining product benefits, addressing concerns, and ensuring a smooth experience. Your contributions will be essential in building trust and fostering strong relationships with riders. Key Responsibilities: 1. Outbound Calling: Initiate proactive outbound calls to potential riders to introduce and explain our product offerings. Effectively communicate the features and benefits of the product to encourage rider sign-ups. 2. Customer Support: Respond promptly to rider inquiries and resolve issues efficiently to ensure satisfaction. Maintain a positive and professional attitude while addressing rider concerns. 3. Lead Management & Follow-Up: Follow up on leads to nurture relationships and convert potential riders into active users. Build and sustain strong relationships to maintain engagement and loyalty. 4. Target Achievement: Meet and exceed daily, weekly, and monthly call and sales targets. Continuously strive to improve performance metrics and contribute to team goals. Qualifications & Skills: Proven experience in customer service, telecalling, or sales. Strong communication and interpersonal skills. Ability to handle inquiries and resolve issues with empathy and efficiency. Goal-oriented mindset with the ability to work under pressure. A proactive and self-motivated approach to work. Language Preference: Hindi + Any South Indian Language Why Join Us? ✅ Work in a dynamic and supportive team environment. ✅ Competitive salary with performance-based incentives. ✅ Growth and learning opportunities in a fast-paced setting. If you are passionate about connecting with people, achieving goals, and making a difference, we would love to hear from you! Apply today and become a part of our team. Client Company :- https://vahan.ai Candidate location must near by 5km of radius job location Thanks & Regards, ​Rohit Rao SHIVANSH HR SERVICES PVT LTD Email: Info@shivanshhrservices.com Phone: 079-48489002, 9173669002 Office Address: A1108, Ganesh Glory 11, Jagatpur Road, S. G. highway, Gota, Ahmedabad, Gujarat, India, 380013. Job Types: Full-time, Permanent Pay: From ₹17,000.00 per month Benefits: Food provided Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Location: Adugodi, Bengaluru, Karnataka (Preferred) Work Location: In person
