Tele Calling Executive

We are seeking a Telecaller for our Chit Fund business who will be responsible for contacting potential customers, educating them about the benefits of chit fund services, and assisting in the enrollment process. The Telecaller will also handle customer inquiries, follow up on leads, and ensure that customer relationships are maintained to drive business growth.

• Make outbound calls to potential customers to introduce and explain chit fund schemes and services.
• Clearly explain the benefits, terms, and conditions of different chit fund plans, helping customers make informed decisions.
• Identify potential leads and qualify them based on their interest in joining a chit fund or participating in an ongoing scheme.
• Follow up with interested customers and ensure they complete the registration process.
• Provide customers with detailed information about how chit funds work, including terms, payouts, subscription amounts, and benefits.
• Encourage customers to invite referrals and increase business through word-of-mouth.
• Update and maintain customer records in the CRM system, ensuring accurate information on leads, payments, and communications.
• Record customer interactions, feedback, and follow-up tasks to ensure no leads are missed and all inquiries are properly addressed.
• Track progress of leads, ensuring timely follow-ups and customer satisfaction.
• Work towards achieving daily, weekly, and monthly enrollment or sales targets set by the management.
• Contribute to the growth of the company’s customer base by converting leads into active subscribers.
• Provide regular updates and performance reports on lead generation, sales, and customer satisfaction to the management.
• Share feedback on market trends, customer concerns, and suggestions for improving customer experience or the product offering.

Qualifications:

• Basic knowledge of the chit fund industry, including how schemes work, and an understanding of financial products and services.
• Previous experience in telecalling, sales, or customer service, ideally in financial products or investment schemes.
• Motivated by achieving sales targets and delivering results.
• Knowledge of CRM systems, data entry, and basic office software (Excel, Word, etc.).
• High school diploma or equivalent; a bachelor’s degree in business or related fields is preferred but not mandatory.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Food provided

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person